Annette Adams
Release of Information Specialist
Covina,CA
Summary
A position that utilizes my advanced clerical knowledge of medical records. Experience with planning,
developing, maintaining, and operating a variety of electronic health record (EHR) indexes, storage,
and retrieval systems to collect, classify and analyze information for Electronic Medical Record (EMR)
Overview
8
8
years of professional experience
Work History
Release of Information Specialist/Work From Home Agent
MRO Corporation
Austin, TX
04.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Resolved medical record discrepancies by collecting and analyzing information.
- Reproduced protected health information by using data extraction and file management techniques.
- Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
- Date stamped requests and highlighted pertinent data to facilitate processing.
- Completed certifications and notarization of documents for court and legal purposes.
- Increased customer satisfaction levels through prompt responses to inquiries and effective resolution of concerns.
- Handled phone calls from attorneys, insurance companies and patients.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
- Enhanced the efficiency of the release of information process by implementing a streamlined system for handling requests.
- Developed strong relationships with external clients, enhancing collaboration on complex cases requiring comprehensive record releases.
- Followed up with medical staff regarding missing information in patient records.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Researched and resolved medical record discrepancies.
Medical Records Technician
Prime Healthcare Services
Rancho Cucamonga, CA
09.2023 - Current
- Prepare patient medical records charts for electronic viewing
- Documentation review/QA
- Indexing/verifying
- Scanning
- EMR (Electronic Medical Records
Senior Medical Records Analyst
Vanderbilt Medical Center
Nashville, TN
07.2017 - 08.2023
- Customer Service inbound calls
- Release of Information/ROI
- Data Entry
- Heavy documentation review/QA
- Heavy scanning
- WFH (Work from Home 50%)
- EMR (Electronic Medical Records)
- Epic and/OnBase software
Medical Records Specialist
CHS Inc
Franklin, TN
09.2016 - 06.2017
- Prepare patient medical records charts for scanning
- Heavy documentation review/QA
- Heavy indexing/verifying
- Heavy scanning
- EMR (Electronic Medical Records)
- Care360 and Cerner software
Education
Computer Information Systems
December 1999
Skills
- Medical records
- EMR systems
- Medical terminology
- Epic
- HIPAA
- Typing
- Hospital experience
- Clerical experience
- Documentation review
- Records management
- Information management
- Anatomy knowledge
- Document management systems
- Data collection
- Document management
- Computer hardware
- Quality assurance
- Medical administrative support
- Customer service
- Microsoft Office
- Computer skills
- Medical office experience
- Organizational skills
- Data entry
- Communication skills
- Critical care experience
- Cash handling
- Adobe Acrobat
- Supervising experience
- Analysis skills
- Microsoft Excel
- Filing
- Record Releases
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Release of Information Specialist/Work From Home Agent - MRO Corporation
04.2024 - Current
Medical Records Technician - Prime Healthcare Services
09.2023 - Current
Senior Medical Records Analyst - Vanderbilt Medical Center
07.2017 - 08.2023
Medical Records Specialist - CHS Inc
09.2016 - 06.2017
Citrus College - , Computer Information Systems