Annette Balles
Corrigan,TX
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as [Type] to transport materials and assist production teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Goodwill Industries Of Central East Texas
Lufkin, TX
07.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Store Clerk
Big Bens Sunoco
Moscow, TX
04.2021 - 05.2021
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting and stocking merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Prepared breakfast and lunch menu Items and refreshed as needed. Cleaned onsight kitchen and made sure all of ingredients were fresh and stored in proper temperatures as required by the Health Inspection Offices
Dishwasher
Lone Star Charlies
Livingston, TX
01.2021 - 03.2021
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or other items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Increased machine efficiency by scraping and pre-washing dishes.
- Kept all dishes, utensils and glassware clean and rotated following safety standards inspecting dishes, utensils and glassware before taking it to proper locations.
- Due to pandemic everything was cleaned no more than twice to ensure customer safety.
Food Runner /Restaurant Busser
Cactus Cove Bar And Grill
Houston, TX
10.2020 - 01.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Assisted customers with carry-out service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room inventory and replenished as necessary.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Warehouse Associate
Amazon
Humble, TX
05.2020 - 07.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Factory Worker
Dessert Holdings
Humble, TX
06.2019 - 08.2019
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
Warehouse Associate
Amazon
Humble, TX
11.2017 - 06.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Child Nutrition Specialist
Humble ISD
Humble, TX
12.2014 - 05.2016
- Assessed nutritional needs of participants to provide individual and family nutrition education.
- Developed and implemented action plans to improve nutrition deficiencies and excesses.
- Used motivational interviewing techniques to encourage clients and caregivers to follow recommended guidelines for well-balanced diet.
- Generated menus for 500+ children based on preferences, wellness goals and dietary needs.
- Assisted children in finding appropriate seating upon entrance to cafeteria.
- Replenished supplies such as napkins and condiments
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Education
Associate of Arts - Criminal Justice
Remington College
Houston, TXGED -
Macarthur High School
Houston, TX06.2001
Skills
- Safe Machine Operation
- Machine Setup and Shutdown
- Knowledge of Production Processes
- Banding Tools Operation
- Teamwork and Communication
- Processing Knowledge
- Raw Materials Handling
- Handheld Scanners
- Conveyor Loading and Unloading
- Line Work
- Positive Interactions
- Pallet Jacks
- Injury Support
- Estimating
Timeline
Sales Associate
Goodwill Industries Of Central East Texas
07.2021 - 05.2022
Store Clerk
Big Bens Sunoco
04.2021 - 05.2021
Dishwasher
Lone Star Charlies
01.2021 - 03.2021
Food Runner /Restaurant Busser
Cactus Cove Bar And Grill
10.2020 - 01.2021
Warehouse Associate
Amazon
05.2020 - 07.2020
Factory Worker
Dessert Holdings
06.2019 - 08.2019
Warehouse Associate
Amazon
11.2017 - 06.2019
Child Nutrition Specialist
Humble ISD
12.2014 - 05.2016
Associate of Arts - Criminal Justice
Remington College
GED -
Macarthur High School
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