Annette Baxley
Jersey,NJ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
24
24
years of professional experience
Work History
Security Professional Site Supervisor
Allied Universal Security
Union, NJ
2021.11 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Site Supervisor
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
Client Service Professional
HR Block
01.2000 - Current
- Scheduled client appointments for services with Tax Preparer
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Participated in regular trainings and workshops to keep up-to-date on all company products and services.
- Responded to customer questions via phone, email and in-person.
- Kept meticulous records of all client conversations, implementing new data into computer system each day.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Hudson County School of Technolgy
551 Montgomery St Jersey City NJ 0730406.2003
Skills
- Access Management
- Company Risk Management
- Risk Management
- Security Officer Training
- Credentialing Process
- Safety and Security Procedures
- Policy Updates
Timeline
Security Professional Site Supervisor
Allied Universal Security
2021.11 - Current
Client Service Professional
HR Block
01.2000 - Current
High School Diploma -
Hudson County School of Technolgy