Annette Bennett
West Corp
Billings,USA
1
Language
1
Certification
17
years of professional experience
Detail-oriented Professional Cleaning Expert experienced in maintaining impeccable spaces. Delivered high-quality results through efficient cleaning practices and attention to detail. Focused on fostering collaboration, reliability, and adaptability in dynamic environments.
Work History
Housekeeper
4 Years 10 Months- Maintained cleanliness and tidiness of assigned areas ensuring a comfortable and welcoming environment for the residents.
- Trained new housekeeping staff on cleaning techniques, procedures, and company policies to ensure consistent quality.
- Received positive feedback from residents for exceptional attention to detail in maintaining clean and well-organized areas in their buildings.
- Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders.
- Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
- Gained positive feedback from residents for attention to detail in maintaining clean and organized areas.
Environmental Technician
1 Year- Conducted environmental assessments to ensure compliance with regulatory standards.
- Monitored waste disposal processes, ensuring adherence to safety protocols and best practices.
- Trained staff on proper handling and disposal of hazardous materials, enhancing workplace safety.
- Collaborated with team members to implement sustainability initiatives within facility operations.
Custodian/Janitor
6 Months- Cleaned and sanitized resident rooms and public areas, ensuring a safe and hygienic environment for residents
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Responded to immediate cleaning needs such as spills or accidents in a timely manner
- Followed safety protocols while handling hazardous materials and chemicals
- Addressed inquiries and concerns from building occupants, enhancing overall customer satisfaction and experience
- Provided exceptional customer service by addressing inquiries or concerns from building occupants
- Adhered to all security procedures when entering restricted areas or handling sensitive information/documents
- Trained new janitorial staff on cleaning techniques and safety protocols, improving team effectiveness and service quality
- Increased customer satisfaction ratings by XX% through consistent delivery of high-quality janitorial services
Pie maker, food preparation and dishwasher
4 Months- Prepared the dough for the pies and chicken pot pies
- Ensured cleanliness and organization of kitchen area, strictly following food safety standards
- Coordinated with team members to optimize timing of food preparation for timely service
- Maintained cleanliness and organization in the kitchen area, adhering to food safety standards
- Prepared pie and chicken pot pie dough to maintain quality and consistency in final products
- Prepared ingredients for various dishes to ensure timely food service. a wide variety of different foods such as pies, pot pies, chicken and macaroni and cheese
Paraprofessional
9 Months- Worked closely with students, providing one-on-one assistance and small group instruction as needed
- Supported classroom teacher in lesson preparation and implementation, enhancing instructional delivery
- Worked closely with students, providing one-on-one assistance and small group instruction.
- Implemented behavior management strategies to create a positive and inclusive learning environment
- Collaborated with other paraprofessionals and teachers to develop individualized education plans for students
- Collaborated with paraprofessionals and teachers to develop and implement individualized education plans, ensuring tailored support for each student
- Aided in implementing differentiated instructional strategies based on student abilities or learning styles
- Monitored student progress and provided actionable feedback to classroom teacher, facilitating targeted assessments and interventions
- Supported students in developing social skills through modeling appropriate behaviors and conflict resolution techniques
- Fostered a supportive classroom environment that encouraged active participation from all learners
- Assisted in maintaining a safe and organized classroom environment
- Assisted in implementing behavioral interventions recommended by school psychologists or behavior specialists
- Demonstrated flexibility when working across different grade levels or subject areas within the school setting
- Participated in professional development opportunities to stay updated on best practices in education support services
- Cultivated positive relationships with students by showing empathy, patience, and understanding
- Served as a positive role model for students, promoting respect, empathy, and inclusivity
- Followed established protocols for reporting any concerns related to child welfare or safety issues
- Maintained confidentiality regarding student information according to school policies and legal requirements
- Demonstrated professionalism when interacting with colleagues, parents/guardians, and administrators
- Assisted in the supervision of students during recess, lunchtime, and field trips
- Utilized technology tools such as interactive whiteboards and educational software to enhance student learning
- Facilitated implementation of instructional strategies tailored to student abilities in classroom settings.
Residential and Commercial Cleaner
7 Years 8 Months- Performed thorough cleaning of commercial and residential properties, ensuring high standards of cleanliness and sanitation
- Performed thorough cleaning of commercial and residential properties, upholding high standards of cleanliness and sanitation for client satisfaction
- Utilized various cleaning equipment and supplies to effectively clean floors, carpets, windows, walls, and other surfaces
- Dusted furniture, fixtures, and decor items to maintain a neat and tidy appearance
- Vacuumed carpets and rugs to remove dirt, debris, and allergens
- Mopped hard floors using appropriate cleaning solutions for different types of flooring materials
- Sanitized bathrooms by scrubbing toilets, sinks, showers/bathtubs, and disinfecting surfaces
- Removed trash from bins to ensure cleanliness and hygiene in all areas. regularly to maintain cleanliness in all areas
- Managed inventory of cleaning supplies by monitoring stock levels and placing orders.
- Followed safety protocols while handling cleaning chemicals to ensure a safe working environment for both self and others
- Collaborated with team members to efficiently complete large-scale cleaning projects within specified timeframes
- Fulfilled special requests from clients such as deep-cleaning specific areas or organizing cluttered spaces
- Maintained confidentiality regarding client information or sensitive documents encountered during the job duties
- Safely operated power tools such as vacuum cleaners, carpet extractors, pressure washers etc
- Demonstrated attention to detail when performing tasks like dusting delicate objects or arranging decorative items
- Achieved consistent customer satisfaction ratings above XX% through dedication to quality service and attention to detail
- Streamlined cleaning processes by implementing time-saving techniques while maintaining quality standards
- Learned about different surface types to provide appropriate cleaning care. with different types of surfaces/materials requiring specialized care (e.g., marble countertops)
- Maintained knowledge of industry best practices and updated cleaning techniques
- Responded promptly to client inquiries or concerns, addressing them in a professional and courteous manner
- Adhered to company policies and procedures, including dress code and safety guidelines
- Collaborated with clients to develop customized cleaning plans based on their specific needs and preferences
- Maintained a positive attitude even during challenging or demanding cleaning assignments
- Completed assigned tasks efficiently while working independently without constant supervision
- Demonstrated strong time management skills by prioritizing tasks effectively to meet deadlines
- Assisted in training new team members on proper cleaning techniques, safety protocols, and company standards
- Demonstrated flexibility by adapting quickly to changes in schedule or additional cleaning requests from clients
- Investigated customer complaints related to cleanliness issues, taking appropriate corrective actions as needed
Education
Bachelor of Science - Sociology/social worker
High school diploma - General Studies
Skills
Indoor cleaning
Multitasking
Cleaning protocols
Deep cleaning
Cash handling
Attention to detail
Organizational techniques
Time management
Safety compliance
Personal protective equipment (PPE) use
Attention to hygiene
Floor maintenance
Supply ordering
Dishwashing
Computer literacy
Refrigerator cleaning
Carpet cleaning
Team training
Training staff
Team collaboration
Customer service
Service quality
Patient interaction
Patient care
ADL assistance
Caregiving
Developmental disabilities support
Working with people with autism
Childcare experience
Hospice care
Hospice experience
Skilled nursing facility
Senior care
Hospital experience
Clinic
Vital signs
Patient observation
Patient confidentiality
Basic life support
CPR
Integrity
Conflict resolution
Interpersonal skills
Organizational skills
Workspace organization
Attention to detail
Computer skills
Mobile device management
Surface disinfection
Team collaboration
Typing
Basic math
Retail experience
Retail sales
Computer skills
Point of sale transactions
Team leadership
Safety standards in production
Food safety
Surface cleaning
Food production
Cleaning techniques
Industrial cleaning
Indoor cleaning
Car wash
Landscape maintenance
Weight lifting
Telephone etiquette
Surface dusting
Ability to follow instructions
Task prioritization
Attention to detail
Training staff
Team collaboration
Team collaboration
Industrial cleaning
Carpet cleaning
Working with people with autism
Safe work practices
Pet care
Personal care assistance
Food safety
Cleaning techniques
Telephone etiquette
Hospice experience
Facility maintenance
Team leadership
Certification
Driver's License
Languages
English
Timeline
Housekeeper
West Corp
09.2021 - CurrentRead More
Environmental Technician
Highgate Senior Living
05.2020 - 05.2021Read More
Custodian/Janitor
Michael J Fitz Maurice State Veteran’s Home
12.2018 - 06.2019Read More
Pie maker, food preparation and dishwasher
Purple Pie Place
05.2018 - 09.2018Read More
Paraprofessional
Hot Springs Elementary School
08.2017 - 05.2018Read More
Residential and Commercial Cleaner
Bobby Ahl
10.2009 - 06.2017Read More
Grand Canyon University
Bachelor of Science from Sociology/social worker
Read More
Terry High School
High school diploma from General Studies
Read More