Annette Billings
Cape Neddick,ME
Overview
2026
2026
years of professional experience
Work History
Electrical Sales Associate
Home Depot
12.2022 - Current
- Advised customers on electrical supply options, leveraging in-depth product knowledge to ensure informed choices.
- Executed regular stock assessments and organized inventory to uphold accuracy standards.
- Showcased expertise in safe handling and operation of electrical tools to enhance customer understanding during demonstrations.
- Managed customer inquiries effectively, contributing to a positive shopping experience and increased satisfaction levels.
- Established and maintained lasting client relationships, resulting in increased repeat business and referral opportunities.
- Built strong customer relationships by providing clear and transparent information on product features and specifications.
- Facilitated improved customer satisfaction by offering knowledgeable recommendations on electrical products and solutions.
- Utilized interpersonal skills to interact with customers, enhancing understanding of their unique needs.
- Managed inventory display by systematically labeling items and organizing them according to size and color for optimal presentation.
- Analyzed customer feedback and desires to identify and propose the most suitable products.
After School Site Coordinator
Cape Ann Ymca
2007 - 2020
- Coordinated daily activities and programs to enhance student engagement and learning outcomes.
- Developed and implemented after-school curriculum aligned with educational standards and student interests.
- Led staff training sessions to ensure consistent program delivery and compliance with safety protocols.
- Fostered relationships with parents, students, and community partners to enhance program visibility and support.
- Monitored student behavior and provided conflict resolution strategies to maintain a positive environment.
- Managed scheduling of activities, ensuring optimal resource allocation for maximum participation.
- Served as a mentor and role model to students, offering guidance and encouragement as they navigated various challenges in their lives.
- Enhanced program quality by developing and implementing engaging after-school activities tailored to students'' interests.
- Implemented conflict resolution strategies when needed to maintain a harmonious atmosphere among participants in the after-school program.
- Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
- Incorporated social-emotional learning into daily activities to enhance students'' self-awareness, decision-making skills, and empathy.
- Maintained accurate records of attendance, progress reports, incident reports, and other required documentation for program compliance purposes.
- Created an inviting space for students to relax or participate in recreational activities during their free time before or after classes.
- Created fun, age-appropriate activities for school-age children.
- Managed behavioral issues and used positive behavior strategies for groups of up to Number students.
- Supervised up to Number students during outdoor exercise periods, monitoring group, and individual safety.
- Implemented student safety measures across program to minimize accidents.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Selected nutritious snacks and educational toys for students.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Stayed current on guidelines to maintain compliant program operations.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
House Keeper
Goose Cove Lodge
1995 - 1997
- Maintained cleanliness and organization of guest rooms to enhance visitor satisfaction.
- Assisted in laundry operations, ensuring timely availability of clean linens and towels.
- Managed inventory of cleaning supplies, optimizing usage and reducing waste.
- Trained new staff on housekeeping protocols and safety procedures to ensure compliance.
- Conducted deep cleaning tasks during off-peak seasons to maintain high standards.
- Developed checklists for daily tasks, improving consistency and accountability among staff.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Education
High School Diploma -
North Shore Regional Vocational
Beverly, MATimeline
Electrical Sales Associate
Home Depot
12.2022 - Current
After School Site Coordinator
Cape Ann Ymca
2007 - 2020
House Keeper
Goose Cove Lodge
1995 - 1997
High School Diploma -
North Shore Regional Vocational