Curtis Bitsie

• Develop collaboration with the management department and NTUA to enhance project effectiveness.
• Conduct visits to homes for comprehensive assessments, surveys, and designs of water and wastewater facilities
• Engage in meaningful conversations with homeowners to identify optimal locations for their facilities.
• Develop and maintain an organized Excel spreadsheet to track homeowners' names and provide consistent status updates.
• Prepare detailed invoice statuses for managers to facilitate timely payments from NTUA.
• Lead and support the Engineering Technician staff to ensure a productive and cohesive team environment.
• It is essential to ensure that the designs created by Engineering Technicians are precise and reliable, enabling NTUA to operate and maintain them effectively without any deficiencies. Being accurate upon installation is acceptable for NTUA to operate and maintain without deficiencies.
• Proactively assist in construction activities as needed to keep projects on track, and ensure smooth operations.
• Provided technical assistance to the engineering technician in the organization regarding best practices in assessment procedures.
• Exceeded customer satisfaction by finding creative solutions to problems.
• My work focuses on safety, quality, and production as essential tools for everyday operations.

- Quality Management Review and Construction Oversight
- Conducted quality management reviews of fieldwork, and assisted with the final construction inspections of water and wastewater projects.
- Executed thorough and efficient evaluations of fieldwork, feasibility studies, and cost estimates.
- Trained both existing and new technicians, providing hands-on demonstrations and guidance until they were fully capable of working independently.
- Managed construction and customer investigations, performed final inspections, and provided homeowner training.
- Produced comprehensive reports, drawings, status reports, and coordinated work close-outs with construction crews in the field.
- Oversaw field activities and acted as a mentor for staff members.
- Undertook special assignments involving customer issues, land disputes, account concerns, and complaints related to field investigations. Participated in presentations when controversial support and resolutions were required.
- Brought strong previous experience in construction safety and demonstrated knowledge of multi-discipline construction and engineering operations.
- Supervised and administered subcontractor activities effectively.
- Coordinated and supervised site activities and crew operations throughout each phase of development.
- Conducted consultation, reviews, and critiques of assessments.
- Assigned project tasks for report generation.
- Directed all construction activities to ensure project completion according to schedule and specifications.
- Maintained the construction schedule and identified and resolved problems as they arose.
- Ordered necessary materials and scheduled inspections throughout the construction process.
- Prepared and supervised the resolution of all punch list items.
- Promoted job site safety, encouraged safe work practices, and addressed job site hazards.
- Provided guidance, direction, coordination, and feedback to personnel regarding production efficiency.
- Managed project schedules and planned resource acquisition to meet essential deadlines, including material, labor, and documentation needs.
- Ensured all work was compliant with quality standards and within the project scope.
- Maintained positive relationships with customers, contractors, suppliers, and other employees.
- Utilized computer systems for effective documentation and recordkeeping.