Assisted patients with activities of daily living including bathing, dressing, toileting and grooming.
Provided emotional support to patients and their families in a caring manner.
Cleaned and organized patient rooms on a daily basis including changing linens and emptying wastebaskets.
Adhered to safety protocols while transporting patients using wheelchairs between units or departments within the facility.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Turned and repositioned bedridden patients to prevent bedsores.
Provided comfort measures such as back rubs, positioning pillows or blankets for added comfort.
Followed infection control guidelines established for healthcare workers including hand hygiene practices before and after each contact with a patient.
Provided basic patient care by changing bedding and assisting in feeding activities.
Guided individuals to bathrooms and cared for incontinence needs.
Representative
Verizon Communications Inc
Brooklyn, NY
03.1996 - 06.2022
Identified needs of customers promptly and effectively while formulating orders.
Completed orders with efficiency and accuracy, resulting in satisfied customers.
Investigated complaints about billing and services
Reconciled records on complex accounts and made billing adjustments.
Part of team that specialized in changing current customers accounts to fiber services from copper.
Registered Nurses at Medical surgical Float, Caromont Regional Medical CenterRegistered Nurses at Medical surgical Float, Caromont Regional Medical Center