Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

AMA ESSIEN

BUSINESS OFFICE MANAGER
Sandy Springs,GA

Summary

To obtain a position that will allow me to utilize my experience and skills to serve the residents and assist the company in achieving its goals. Summery_________________________________________________ I have 24 years of experience with business service and residents care. I served as a caregiver and a med tech at Sunrise Ivey Ridge assisted living for 6 years, Oaks at Post Road caregiver and activities Director for 14 years. I have Management experience; I have studied business management and accounting and manage my own business for 20 years. I have a bachelor’s degree in purchasing and supply Management. Areas of Expertise_________________________________________________ Provide Exceptional and personalized in their activities of daily living Profound Knowledge of Long-term and elderly care program Handles High pressure situation skillfully Excellent Communication skills with residents, family and staff Coach and lead other care staff Create a safe environment where residents can thrive Distribute medication to residents in an accurate and timely manner Strong ability to work independently and collaboratively Dementia knowledge and Care First Aid And CPR Reliable and Trustworthy Team Management Problem Resolution Organizational Skills Relationship Building Training and Developing Very Punctual

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lifestyle Director

The Oaks Assisted Senior Living
01.2017 - Current
  • Oversee recreational events & programs for the residents
  • Design and Manage community activities calendar for each month and newsletters to be e-mailed to family members.
  • One on one Visit with residents
  • Ensuring the safety of participant’s
  • Plan and Coordinate activities within a set budget.
  • Over 14years experience as, Medication Activities Director- plan and coordinates events for all occasions.
  • Always observe the appropriate season’s deco.
  • Plan and take residents on field trips, shopping, Lunch outings and doctor’s appointment.
  • Coordinated events such as Thanksgiving, Christmas family and employee parties, Easter parties and Veterans Day celebrations.
  • Participate in Manager on Duty Rotation.
  • Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.
  • Promoted a positive living environment by addressing resident concerns promptly and effectively.
  • Established strong relationships with local vendors and businesses to secure partnerships for community events.
  • Served as a liaison between management staff and residents regarding communication about upcoming events or changes in scheduling or programming.
  • Organized special interest clubs tailored to specific hobbies or passions appealing to different members of the community.

Supervisor

Lifestyle Enrichment
01.2010 - 01.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Communicating with family members
  • Communicate effectively and efficiently with Wellness Director
  • Present and active in Auditing Med Carts and Med room
  • Refill Medications as needed
  • Assist Wellness Director
  • Faxing new medication orders and following up
  • Protect residents’ confidentiality and abide HIPPA laws
  • Assist with level of care, share the load, shower, and laundry updates
  • Pass medication to residents and monitor residents on oxygen
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Supervisor

Sunrise Ivey
01.2004 - 01.2010
  • Responsible for resident hygiene, redirecting, and encouragement
  • Monitor blood sugar and give insulin
  • Administering medication to residents
  • Documentation
  • Auditing Med Cart and updating nurse on medications and resident condition
  • Taking care of Alzheimer patients and physically challenging residents

Ghana Port and Harbor Authority
01.2000 - 01.2002
  • Ordering materials
  • Documentation/Recording
  • Inventory
  • Negotiating and communicating with Suppliers
  • Organizing files and filing receipts
  • Auditing Stock

Education

Bachelor’s - Procurement logistics and Supply chain Management

1999

Diploma - Accounting/Management Studies

Accra Poly Technic
Accra Ghana
1995

Skills

  • Computer Skills
  • Microsoft Programs
  • Data base, Excel
  • Special Skills
  • Leadership
  • Community Engagement
  • Class Management
  • Safety Monitoring
  • Cultural Sensitivity
  • Multitasking Abilities
  • Dependable and Responsible
  • Organizational Skills
  • Problem Resolution

Certification

CPR/First Aid Certified Medication Technician Certified Proxy Care Certified CNA Certified CMA Certified Activity Director Dementia Training Completed Certified Cost Accounting Degree Purchasing and supply Management.

Additional Information

  • Team Player Award, Sunrise Ivey Ridge: 2006 Employee of the Month, Sunrise Ivey Ridge, 2007 Employee of the Month, The Oaks Senior Living, 2011 & 2012 Team Player Award, The Oaks Senior Living, 2014 Activity Planning, Oaks at Post Road assisted living, 2018 Lifestyle Enrichment, Oaks at Post Road Assisted living, 2024

Timeline

Lifestyle Director

The Oaks Assisted Senior Living
01.2017 - Current

Supervisor

Lifestyle Enrichment
01.2010 - 01.2017

Supervisor

Sunrise Ivey
01.2004 - 01.2010

Ghana Port and Harbor Authority
01.2000 - 01.2002

Bachelor’s - Procurement logistics and Supply chain Management

Diploma - Accounting/Management Studies

Accra Poly Technic
AMA ESSIENBUSINESS OFFICE MANAGER