Annette Braham
Jasper,IN
Summary
Dynamic and results-oriented Administrative Assistant with a proven track record at VA Medical Center, excelling in customer service and database management. Leveraged strong problem-solving skills and Microsoft Office proficiency to enhance office efficiency and confidentiality. Demonstrated exceptional professional communication and relationship-building abilities, contributing to a positive and productive work environment.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
VA Medical Center
10.1987 - 10.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Business Administration
English Sterling High School
English, IN05.1976
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Calendar management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Mail handling
- Meticulous attention to detail
- Document management
- Data management
- Prioritization
- Multi-line phone systems
- Records administration
- Meeting planning
- Complex Problem-solving
- Meeting arrangements
Timeline
Administrative Assistant
VA Medical Center
10.1987 - 10.2015
Business Administration
English Sterling High School