Summary
Overview
Work History
Education
Skills
Timeline
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Annette Burns-Glisson

Tallahassee

Summary

Dynamic professional with a proven track record at Amazon Fulfillment Center, excelling in fast-paced environments. Dedicated and professional team members committed to providing exceptional assistance to clients and colleagues. Skilled in coordinating appointments, organizing mail, and managing communications to support efficient office operations. Friendly and upbeat with strong interpersonal and relationship-building abilities and experience in both customer service and administrative support. Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously with excellent time management and problem-solving skills. Currently a senior at Florida A&M University, pursuing a bachelor's degree in psychology and criminal justice with a 3.3 GPA, and set to graduate in May 2026. Aspiring to further education by earning a master's degree and Ph.D. in the field. Frequently praised as adaptable, dependable, and resourceful, with a proven commitment to helping any organization achieve its goals and maintain outstanding customer satisfaction.

Overview

6
6
years of professional experience

Work History

Amazon Fulfillment Center

Amazon
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist Administrator

Arthritis & Pain Associates
06.2020 - 05.2022
  • Managed patient scheduling, ensuring efficient use of appointment slots and reduced wait times.
  • Processed patient intake forms, verifying accuracy and maintaining confidentiality of sensitive information.
  • Coordinated communication between medical staff and patients, enhancing overall patient experience and satisfaction.
  • Implemented electronic health record system updates, streamlining data entry and retrieval processes.

Crew Team Member

White House Visitor Center
06.2019 - 08.2020
  • Provided exceptional visitor support by answering questions and offering information about exhibits.
  • Assisted in maintaining cleanliness and organization of visitor areas to enhance guest experience.
  • Collaborated with team members to streamline operations and improve service efficiency.
  • Managed guest flow during peak hours, ensuring smooth transitions and minimal wait times.

Education

Psychology; Minor In Criminal Justice

Florida Agricultural And Mechanical University
Tallahassee, FL
05-2026

High School Diploma -

Elizabeth Seton HighSchool
Bladensburg, MD
06-2022

Skills

  • Customer service
  • Project management
  • Data analysis
  • Team collaboration
  • Friendly, positive attitude
  • Flexible and adaptable
  • Verbal communication

Timeline

Amazon Fulfillment Center

Amazon
06.2024 - Current

Receptionist Administrator

Arthritis & Pain Associates
06.2020 - 05.2022

Crew Team Member

White House Visitor Center
06.2019 - 08.2020

Psychology; Minor In Criminal Justice

Florida Agricultural And Mechanical University

High School Diploma -

Elizabeth Seton HighSchool
Annette Burns-Glisson