Annette BURTON
Memphis,TN
Summary
Highly organized Senior Coordinator with proven background in managing complex projects, coordinating cross-functional teams, and streamlining operations to enhance productivity. Demonstrated strengths include effective communication, leadership, strategic planning, and problem-solving skills. Recognized for ability to implement innovative solutions that boost efficiency and drive growth. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Coordinator 2
Federal Express
Memphis, TN
10.2018 - Current
- Developed and maintained relationships with customers, vendors, and other stakeholders to ensure successful project outcomes.
- Coordinated resources across multiple departments to complete projects on time and within budget.
- Provided oversight of project deliverables, ensuring quality control throughout the process.
- Created detailed reports summarizing project progress and performance metrics.
- Analyzed customer feedback data to develop actionable insights for improving service delivery.
- Implemented effective communication systems between teams to ensure timely information exchange.
- Collaborated with senior leadership in developing long-term plans for growth initiatives.
- Performed regular audits of internal processes to ensure compliance with regulations.
- Managed daily workflow activities while providing guidance and support when needed.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Analyzed financial activities of department to share budgetary input with managers.
- Interpreted and explained work procedures and policies to brief staff.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Financial Secretary
Memphis City Schools/Shelby County School
Memphis, TN
04.2005 - 08.2016
- Maintained accurate financial records and prepared monthly statements.
- Processed accounts receivable and payable transactions in a timely manner.
- Provided customer service to clients regarding payment inquiries.
- Assisted in preparing budgets, forecasts, and other financial reports.
- Prepared bank deposits and reconciled bank statements.
- Reviewed invoices for accuracy and completeness prior to submitting for payment.
- Analyzed financial data to identify discrepancies or trends.
- Conducted regular audits of accounting records to ensure accuracy.
- Managed the day-to-day operations of the finance department including payroll processing.
- Interpreted complex financial information and provided advice on investment strategies.
- Performed internal control procedures to ensure compliance with company policies and procedures.
- Coordinated with external auditors during annual audit process.
- Developed procedures for efficient workflow management within the finance department.
- Monitored cash flow on a daily basis and reported any discrepancies or irregularities.
- Ensured compliance with all applicable laws, regulations, and standards related to finances.
- Conducted research into potential investments opportunities.
- Prepared monthly and quarterly financial reports for executive management, communicated regularly with department heads and kept abreast of financial needs and variances.
- Placed orders with vendors, followed up to resolve problems and facilitated timely delivery, receiving and dispensing of goods to appropriate requester.
- Trained and mentored department heads in smooth, efficient use of financial management software and offered troubleshooting and support to keep finances simple and effective.
Education
Bachelor of Science - Organizational Leadership
Remington College
Memphis, TN03-2015
Associate of Applied Science - Business Administration
Southeast College of Technology
Memphis, TN01-2004
Skills
- Meeting facilitation
- Proposal Writing
- Administrative Leadership
- Business Administration
- Staff Supervision
- Project Management
- Document Management
- Database Management
- Information Collection
- Data Entry
- Recordkeeping
- Financial Management
- Work Planning and Prioritization
- Consulting
- Contract Management
- Resource Allocation
- Business Development
- Patient Scheduling
- Relationship Building
- Customer Service
- Strategic Planning
- Professional Networking
- Schedule Coordination
- Permit applications
- Process Improvement
- Updating Stakeholders
- Scheduling and calendar management
- Project Coordination
- Medical Billing
- Staff Management
- Writing Requirements
- Operations Management
- MS Office
- Accounts reconciliation
- Project assistance
- Event Coordination
- Team Oversight
- Meeting Coordination
Accomplishments
Bravo Lulu Award from Fedex
Magnolia Chorus Chaperone
Principal's Award
Southeast College of Technology Honor's List
Perfect Attendance
Valuable Volunteer
Outstanding Student
Certification
- Department of Human Services Child Care Licensing
- Department of Veterans Affairs Voluntary Service Certificate
- Certificate of Completion Board of Education MS Excel
- Certificate of Completion Board of Education MS Power Point
- Performance Evaluation Process for Non-Instructional Employees(Custom)
- Reflecting on Performance: Self - Assessment and Documentation (Custom)
- Non-Instructional Framework: A Model for Student Growth and Career Advancement (Custom)
- Using Goals and Feedback to Drive Performance (Custom)
- Asbestos Awareness (Refresher)
- Sexual Harassment: Staff - of - (Refresher)
- Bloodborne Pathogen Exposure Prevention
- Hazard Communication: Right to Understand (GHS)
- Energy Conservation
- HIV/AIDS Awareness (Policy)
- First Aid
- Sexual Harassment: Staff- to - Staff
- Hazard Communication: Right to Understand
- Asbestos Awareness
- Cardiopulmonary Resuscitation
- Slips, Trips, & Falls ( Teachers and Administration
- General Epi Pen Training
- Medication In service Training
- Appreciation Certificate
- Science Club
- Tile 1 Education Assistants' Seminar - Redefining Role, Rules, Responsibilities and Relationships
- Books and Breakfast Parent Thank you Award
- Devoted and Valuable Service Award
- Very Important Parent" AWARD
Affiliations
- NAACP - Judge in Naacp ACT-SO Competition
Timeline
Sr. Coordinator 2
Federal Express
10.2018 - Current
Financial Secretary
Memphis City Schools/Shelby County School
04.2005 - 08.2016
Bachelor of Science - Organizational Leadership
Remington College
Associate of Applied Science - Business Administration
Southeast College of Technology