Annette Caldwell
Oldsmar,FL
Summary
Testing and Quality Engineer with 8 years of experience driving excellence in creating, editing and implementing test instructions to improve quality and efficiency. Exceptional expertise across various test procedures for process improvement.
Overview
17
17
years of professional experience
Work History
Test Engineer
Healthesystems
08.2013 - Current
- Reviewed, evaluated, and identified requirements for testability.
- Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
- Provided solutions to various technical problems of varying scope and complexity.
- Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Instructor
ECPI University
12.2018 - 03.2023
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted classroom safety, collaboration and best practices.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
IT Specialist
RADEOS
05.2007 - 07.2013
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
Master of Science - IT Management
Florida Institute of Technology-Melbourne
Melbourne, FL05.2018
Bachelor of Science - Computer Information Systems
DeVry University
Downers Grove, IL03.1997
Skills
- Attention to Detail
- Test Planning
- Test Documentation
- Team Collaboration
- Debugging
- Creating Test Cases
- Gathering Requirements
- Agile Methodologies
Timeline
Instructor
ECPI University
12.2018 - 03.2023
Test Engineer
Healthesystems
08.2013 - Current
IT Specialist
RADEOS
05.2007 - 07.2013
Master of Science - IT Management
Florida Institute of Technology-Melbourne
Bachelor of Science - Computer Information Systems
DeVry University
Similar Profiles
Tennillie LawsTennillie Laws
Referral Intake Specialist at HealthesystemsReferral Intake Specialist at Healthesystems
Lori WeldonLori Weldon
Sr Customer Service Representative at HealthesystemsSr Customer Service Representative at Healthesystems
Carlos RamosCarlos Ramos
Senior Customer Success & Account Manager at CARM Marketing LLCSenior Customer Success & Account Manager at CARM Marketing LLC
Kellen BarreraKellen Barrera
Level 1 First Tee Golf Coach at Chi Chi Rodriguez Youth FoundationLevel 1 First Tee Golf Coach at Chi Chi Rodriguez Youth Foundation
LINDSAY CROUCHLINDSAY CROUCH
Field Appraiser at Maricopa County Assessor’s OfficeField Appraiser at Maricopa County Assessor’s Office