Annette Metzger
East Hampton,NY
Summary
Accomplished Business Owner and Project Manager with a proven track record in enhancing operational efficiency and customer satisfaction at A M Notary. Expert in budgeting and client account management, I excel in negotiation and project management, significantly boosting revenue and completing projects on time and within budget.
Overview
20
20
years of professional experience
Work History
Business Owner
A M Notary
06.2020 - Current
- Employed prompt decision-making and in-depth research to resolve issues.
- Entered income and expense details into business databases to track purchases.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality of services offered.
Office Manager/Assistant Project Manager
N. Zappola & Associates Inc.
01.2017 - 06.2020
- Assist Project Manager in development of detailed scope of work and preparation to be used in negotiations with vendors and suppliers.
- Assist PM in establishing lead times on all materials to ensure timely execution by subcontractors.
- Assist in processing of Purchase Orders and Contracts and assembly of all necessary exhibits and attachments to ensure that PO and Contract are complete.
- Update Project schedule as developed by PM and Field Superintendent on weekly basis and distribute as required.
- Assist in administration of all subcontract requirements and submittals to ensure compliance with all contract requirements.
- Upload and maintenance of all information into company file system.
- Review all subcontractor/vendor invoices and requisitions to ensure that billings are consistent with Subcontractor/vendor contracts and immediately notify PM and accounting staff of any discrepancies.
- Responsible for obtaining insurance certificates from subcontractors.
- Encourage and improve cross department internal communication.
- Preparation and submittal of Building permits and Board of Health applications.
- Oversee accounting and estimating department.
- Maintained computer and physical filing systems
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Updated reports, managed accounts and generated reports for company database
- Managed office operations while scheduling appointments for department managers
Office Manager/Account Manager
GreenLogic LLC
01.2016 - 01.2017
- Responsible for compliance with state utility regulations
- Responsible for completing and submission of PSEG/Nyserda applications for incentive rebates.
- Responsible for submitting Solar permits to town municipalities.
- Correct and resolve permit violations
- Responsible for updating State licenses.
- Responsible for tracking service work.
- Responsible for invoicing and collecting monies due.
- Provide administrative support to sales team and upper management.
- Responsible for data management.
- Responsible for cross-communication between account management and OPS.
- Execute daily administrative functions to support office staff and ensure organization and proper maintenance of supplies.
- Client managementNYSERDA
Project Manager
MKL Construction Corp
08.2013 - 11.2015
- Facilitated processing of RFI's.
- Obtained building permits.
- Reviewed and investigated proposed change order requests.
- Stayed consistent with project schedules.
- Acted as liaison between architects and general contractors.
- Submitted all project closeout documents in accordance with contract.
- Accurately provided status information on project progress to construction manager.
- Constant communication with architects, engineers, municipalities and clients.
- Completed 4 homes in 2 years, on time and within budget. Minimal square footage was 3000 sq ft.
Account Manager
P.C. Advantage
09.2011 - 07.2013
- Medical billing account manager.
- Medical Billing for five plastic surgeons.
- All aspects of medical billing including posting charges and credits, follow up, and appeals.
- Constant communication with insurance companies, medical providers and patients.
- Followed Federal and State guidelines for submitting to government agencies.
Medical Biller
Lifestar Response
08.2005 - 08.2011
- Medical billing for ambulance services for Care Ambulance located in Alabama.
- Posting charges to accounts, follow-up, and collections.
- Constant communication with insurance companies and patients.
Education
Bachelor of Science - Physical Education
CUNY Brooklyn College
Brooklyn1988
Skills
- Customer Relations
- Project Management
- Budgeting
- Negotiation
- Employee reviews
- Delegation
- Client account management
- Scheduling
- Recruitment
Interests
Volunteer, Habitat for Humanity, 2013 Volunteer, Bay Street Theatre 2008- Member of the East Hampton Trails Preservation Society- Since 2016 Member of National Notary Association. Treasurer for Non Profit 2022- present.
Timeline
Business Owner
A M Notary
06.2020 - Current
Office Manager/Assistant Project Manager
N. Zappola & Associates Inc.
01.2017 - 06.2020
Office Manager/Account Manager
GreenLogic LLC
01.2016 - 01.2017
Project Manager
MKL Construction Corp
08.2013 - 11.2015
Account Manager
P.C. Advantage
09.2011 - 07.2013
Medical Biller
Lifestar Response
08.2005 - 08.2011
Bachelor of Science - Physical Education
CUNY Brooklyn College
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