Annette Carlson
Warren County Board of Elections
Springboro,OH
29
years of professional experience
Adaptable professional with experience in election work, hospitality, and travel service. Skilled in customer service, organization, and attention to detail, with a record of supporting people in fast-paced settings and maintaining accuracy in important daily operations.
Work History
Republican Representative (seasonal)
11 Years- Assigned various roles including: Location Coordinator, Voting Location Manager, Residential Health Associate, Provisional Specialist, Early Voting Poll Worker.
- Support compliance with election procedures at county voting sites.
- Resolve location questions from voters and election personnel.
- Review precinct materials for assigned voting sites.
- Share location updates with poll workers and election staff. Maintain accuracy in ballot balancing. Encourage position rotation while cross training.
- Assist residential health residents with voting activities.
Customer Service Host
10 Months- Supported lobby operations and maintained a welcoming hotel environment.
- Greeted customers and answered inquiries in a professional manner.
- Conducted regular inventory checks to ensure adequate product availability.
- Regularly updated menus based on seasonal ingredients or customer feedback.
- Maintained perfect attendance record.
Server
2 Years 1 Month- Provided attentive table service to dine-in guests at Max & Erma's, enhancing customer satisfaction and dining experience.
- Accurately entered guest orders into point-of-sale systems, ensuring efficient service and order accuracy.
Group Travel Associate
7 Years 9 Months- Assisted travelers with ticketing, itinerary changes, and rebooking requests while managing high volume passenger telephone inquiries and change requests.
- Delivered exceptional customer service through prompt issue resolution and meticulous attention to detail.
- Explained flight schedules, baggage policies, and travel requirements to customers.
- Processed passenger reservations using airline booking systems and fare rules.
- Verified passenger details, travel documents, and special service requests.
- Processed payments, issued refunds, and adjusted fares for travel transactions using secure payment processing systems.
- Processed incoming and outgoing mail efficiently.
- Consistently rewarded quarterly and annually for maintaining perfect attendance.
Education
Certified Corporate Travel Agent - Tourism And Travel Management
Some College - General Studies
High School Diploma
Skills
Election compliance
Ballot balancing
Precinct logistics
Poll worker coordination
Voter assistance
Customer service
Affiliations
- New Neighbors League of Dayton Board: Social Chair, Luncheon Hostess 2009-2013
Timeline
Customer Service Host
Hilton Garden Inn Hotel
11.2025 - 09.2026Read More
Republican Representative (seasonal)
Warren County Board of Elections
11.2015 - CurrentRead More
Server
Max & Erma's
09.2009 - 10.2011Read More
Group Travel Associate
ATA Airlines
11.1997 - 08.2005Read More
Pacific Travel School
Certified Corporate Travel Agent from Tourism And Travel Management
Read More
Ohio University
Some College from General Studies
Read More
Valley Forge High School
High School Diploma
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