Hi, I’m
Annette Cordero-Torres
Morrisville,PA
Summary
Dynamic bilingual professional with a proven track record in enhancing customer experience and streamlining inventory management at Dollar Tree Stores. Excelled in mentoring teams for optimal performance and implementing strategic merchandise displays to boost sales. Skilled in problem-solving and teamwork, significantly improving operational efficiency and customer satisfaction.
Overview
28
years of professional experience
Work History
Self-employeed
Elderly Caretaker
2008.09 - 2024.02 (15 education.years_Label & 5 education.months_Label)
Job overview
- Medication management
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
Dollar Tree Stores
Assistant Store Manager
2005.01 - 2008.12 (3 education.years_Label & 11 education.months_Label)
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Cordero Cleaning
Small Business Owner
2002.01 - 2004.12 (2 education.years_Label & 11 education.months_Label)
Job overview
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- 1099 contractor for Newport Village apartment complex
- When tenants moved out, coordinated contractors to paint, lay new flooring, replacement appliances in preparation for new residents
- Coordinated with Newport Village management for move in/move out schedule.
- Handled multiple units at once.
Dollarland
Stock Crew Lead
1996.01 - 1998.12 (2 education.years_Label & 11 education.months_Label)
Job overview
- Assisted in the training of new hires on proper stocking techniques, safety protocols, and store policies to ensure a consistent level of service across all team members.
- Collaborated with team members to complete store resets and seasonal displays for optimal product visibility.
- Optimized shelf space utilization to accommodate larger quantities of popular items and reduce the need for frequent restocking.
- Enhanced customer satisfaction by promptly locating items and providing accurate inventory information.
- Prepared stores for special events or promotions by setting up signage, banners, or other visual aids as required.
- Reduced stock discrepancies by conducting periodic inventory checks and correcting errors in the system.
- Streamlined inventory management processes by accurately updating records after new deliveries arrive or damaged items are returned.
Education
Thomas Alva EdisonPhiladelphia, PA
High School Diploma
1992-06
Skills
- Bilingual (Spanish/English)
- Problem-solving
- Issue resolution
- Customer service
- Customer experience
- Flexible schedule
- Customer service and engagement
- Inventory management
- Teamwork and collaboration
- Inventory tracking and management
Languages
Spanish
Native or Bilingual
Timeline
Elderly Caretaker
Self-employeed
2008.09 - 2024.02 (15 education.years_Label & 5 education.months_Label)
Assistant Store Manager
Dollar Tree Stores
2005.01 - 2008.12 (3 education.years_Label & 11 education.months_Label)
Small Business Owner
Cordero Cleaning
2002.01 - 2004.12 (2 education.years_Label & 11 education.months_Label)
Stock Crew Lead
Dollarland
1996.01 - 1998.12 (2 education.years_Label & 11 education.months_Label)
Thomas Alva Edison
High School Diploma