Summary
Overview
Work History
Education
Skills
Interests
Timeline
Additional Information
Generic

Annette Daramola

Dallas,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Private Home Caregiver

Individual Clients
09.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Essentials Worker

Amazon Fulfillment Center
10.2020 - 02.2022
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.

Manager Of Operations

Dollar Tree Stores
07.2019 - 10.2020
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.

Patient Care Representative

Texas Health Resources Sleep Apnea
05.2008 - 05.2018
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Actively participated in staff meetings contributing valuable insights into improving processes within the clinic to enhance patient experience.
  • Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
  • Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.

Education

High School Diploma -

Plano East Sr High School
Plano, TX
08.1987 - 06.1989

Fashion Design/Merchandise

Wade College
Dallas, TX
10.1991 - 11.1993

Skills

  • Compassionate Caregiving
  • Emotional Support
  • Meal Preparation
  • Elderly Care
  • Fast Learner
  • Highly Dependable
  • Project Management
  • Attention to Detail
  • Product Management
  • Creative vision
  • Strong Work Ethic
  • Exceptional customer service

Interests

  • Experimenting with different creative mediums, like resin, fabric, and beads, to expand skills and techniques

Timeline

Private Home Caregiver

Individual Clients
09.2023 - Current

Essentials Worker

Amazon Fulfillment Center
10.2020 - 02.2022

Manager Of Operations

Dollar Tree Stores
07.2019 - 10.2020

Patient Care Representative

Texas Health Resources Sleep Apnea
05.2008 - 05.2018

Fashion Design/Merchandise

Wade College
10.1991 - 11.1993

High School Diploma -

Plano East Sr High School
08.1987 - 06.1989

Additional Information

My Contact # 972-689-0525

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Annette Daramola