Annette Degenhardt
Pinckneyville,IL
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of State practices.
Overview
14
14
years of professional experience
Work History
Health Information Administrator
IDOC Centralia Correctional Center
Centralia, IL
07.2021 - 12.2023
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings for health care unite
- Provided general administrative support to staff members.
- Prepared reports on various projects for management review.
- Updated databases
- Created presentations using Microsoft PowerPoint for senior management team members.
- Performed data entry tasks into computer databases from paper documents.
- Developed spreadsheets to track project progress, budgets and other related data.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Compiled statistical data from a variety of sources for analysis purposes.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Designed forms and templates to streamline workflow processes within the organization.
Health Information Management Technician
IDOC Menard Correctional Center
Menard, IL
09.2014 - 06.2021
- Reviewed medical records for accuracy and completeness, ensuring compliance with HIPAA regulations.
- Maintained a secure database of patient information, including diagnoses, treatments, insurance information, and other health data.
- Performed quality control checks to ensure accuracy of data entry into electronic health record system.
- Developed and implemented policies and procedures to ensure accurate coding of medical records according to ICD-10 guidelines.
- Conducted audits of medical charts to identify deficiencies in documentation or coding accuracy.
- Generated periodic reports summarizing patient care activities across multiple departments within the organization.
- Retrieved medical records upon request from patients or authorized personnel.
- Prepared release forms for transferring confidential medical records between providers.
- Tracked requests for medical records from third party payers and other organizations.
- Updated patient files with current medications prescribed by provider orders.
- Worked with physicians and nurses to find methods to improve quality of patient health documents and records.
- Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Medical Records Director
Wexford Health Services
Menard, IL
08.2013 - 09.2014
- Developed, implemented and maintained medical records policies and procedures.
- Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
- Conducted audits of medical records to identify areas needing improvement or corrective action.
- Trained staff on proper use of the electronic health record system.
- Ensured timely release of information in accordance with federal and state laws, accreditation standards, organizational policy and other regulatory requirements.
- Maintained accurate inventory control systems for all paper-based medical records.
- Analyzed data from various sources including physician orders, laboratory results, radiology reports, to ensure complete documentation within patient's chart.
- Identified opportunities for improvement in processes related to medical records management.
- Developed workflow processes that ensured efficient utilization of resources while maintaining high quality standards.
Administrative Staff Assistant
Wexford Health Services
Pinckneyville, IL
04.2012 - 08.2013
- Maintained records management systems by filing documents, retrieving data as requested, and ensuring accuracy of information.
- Prepared correspondences such as memos, letters, reports, emails, faxes and other documents for internal use or external distribution.
- Scheduled meetings and appointments for staff members as needed.
- Created purchase orders in accordance with approved budget guidelines.
- Provided administrative support to executives by preparing agendas for meetings; taking minutes; organizing paperwork; maintaining calendars; scheduling appointments; making travel arrangements; coordinating events;.
- Performed general clerical duties such as photocopying, scanning, faxing and mailing documents.
- Received incoming mail and packages daily and distributed accordingly.
- Managed office equipment maintenance contracts with external vendors.
- Developed filing systems for hard copy documents to improve efficiency of document retrieval process.
Medical Records Director
Wexford Health Services
Tamms, IL
08.2011 - 04.2012
- Developed, implemented and maintained medical records policies and procedures.
- Reviewed medical records for accuracy, completeness and compliance with applicable laws and regulations.
- Evaluated patient care documentation to ensure accuracy of data entry.
- Conducted audits of medical records to identify areas needing improvement or corrective action.
- Collaborated with physicians, nurses and other healthcare professionals to improve quality of patient care documentation.
- Ensured timely release of information in accordance with federal and state laws, accreditation standards, organizational policy and other regulatory requirements.
- Provided education on HIPAA regulations related to access and disclosure of protected health information.
- Resolved complex issues related to medical record retrieval requests from external sources such as attorneys, insurance companies or government agencies.
CDI Specilalist
SIH Herrin Hospital
Herrin, IL
09.2009 - 08.2011
- Researched and analyzed customer feedback to identify areas of improvement.
- Reviewed medical records to ensure accuracy and completeness of clinical documentation.
- Conducted patient interviews to obtain additional information for medical record entries.
- Analyzed data from multiple sources including laboratory, radiology and pathology reports.
- Identified discrepancies in documentation with providers and resolved inconsistencies in a timely manner.
- Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
- Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
- Provided education to healthcare professionals on proper utilization of ICD-10 codes and other relevant coding guidelines.
- Reviewed all discharge summaries to ensure they meet quality standards as defined by the Joint Commission.
- Collaborated with interdisciplinary teams to identify opportunities for improvement in clinical documentation processes.
- Generated monthly reports that reflect performance metrics related to CDI activities.
- Identified areas of risk related to incomplete or inaccurate documentation practices.
- Participated in regular meetings with physicians, nurses, case managers, coders, therapists. to discuss changes or improvements needed for clinical documentation processes.
- Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
- Compiled data from various sources such as EMRs, physician notes and other documents into a single source document.
Education
Associate of Applied Science - RHIT
Rend Lake College
Ina, IL05-2009
Skills
- Events Coordination
- Information Management
- Staff Management
- Office Administration
- Employee Supervision
- Supplies Ordering
- Presentation Creation
- Attention to Detail
Affiliations
- I am also a Certified Personal Trainer.... I have a love with health and fitness
Accomplishments
- I received employee of the month in November of 2022 at Centralia Correctional Center for all of my hard work and dedication.
Timeline
Health Information Administrator
IDOC Centralia Correctional Center
07.2021 - 12.2023
Health Information Management Technician
IDOC Menard Correctional Center
09.2014 - 06.2021
Medical Records Director
Wexford Health Services
08.2013 - 09.2014
Administrative Staff Assistant
Wexford Health Services
04.2012 - 08.2013
Medical Records Director
Wexford Health Services
08.2011 - 04.2012
CDI Specilalist
SIH Herrin Hospital
09.2009 - 08.2011
Associate of Applied Science - RHIT
Rend Lake College
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