Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Languages
Work Preference
Work Availability
Timeline
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Annette Dunn

Annette Dunn

Summary

Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

26
26
years of professional experience

Work History

DRIVER

UBER
05.2024 - Current
  • Customer service, Coordinate route for customer pickup and deliveries
  • Communication with customer on drop off and pickups.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

DRIVER

WERNER Enterprises
04.2024 - 05.2024
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Appliance Sales Specialist

LOWES
10.2023 - 12.2023
  • Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Drove team revenue totals by bringing in top sales numbers.
  • Went to CDL school

Part Coordinator

COX AUTOMOTIVE AND FLEET
07.2023 - 09.2023
  • Procurement and purchasing part for customer orders
  • Maintained accurate records of all event details, including contracts, invoices, and client communications, to ensure smooth operations and facilitate future reference.
  • Managed event logistics and operations.
  • Managed budgets effectively to optimize resources while maintaining high-quality events, keeping track of spending and negotiating contracts.

Furniture Sales Associate/ Manager

BIGLOTS
04.2017 - 08.2023
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Supervise 5 to 6 employees through out the store.

Correctional Officer / Recreational Officer

STATE OF INDIANA DEPARTMENT OF CORRECTIONS
01.2018 - 01.2022
  • Supervised 250 male offenders in a maximum-security facility; ensured that detainee movement was coordinated appropriately, handled head counts, and managed emergency response when required
  • Provided security asIntervened during fights between inmates to control physical contacts
  • House unit in gym to provide care for Covid
  • Promoted to Recreational officer

Warehouse Foreman/ DOL Coordinator

DEPARTMENT OF CORRECTIONS – PEN PRODUCTS
01.2015 - 01.2018
  • Interview, Hire ,offender for Pen Warehouse, enroll into DOL program and offender payroll
  • Supervises up to 200 inmates in warehouse offender rehabilitation program
  • Manages security, production manifest, inventory control, stocking and zoning, and shipping and receiving
  • Trains, supervises, evaluates, and promotes workers
  • Also Operates various warehouse equipment.

Home Detention Technician

EMERGE/SECUREALERT/TRACK GROUP
01.2014 - 01.2015
  • Installed home detention units on 150-200 clients weekly, using Longitude and Latitude programs to enter client home zones
  • Utilized Infinity program software for storage of client's personal information
  • Stripped equipment and recalibrated to manufactured specs
  • Handled approximately $5,000 cash daily, and processed $7,000 in credit card payments
  • Communicated daily with court officials and county case workers both verbally and in writing.

Safety and Security Advisor/Administration

ATTERBURY JOB CORP
01.2013 - 01.2014
  • Provided security for faculty and over 1,000 students
  • Transported students to and from events; conducted security searches on students entering grounds
  • Created incident and shift reports
  • Conducted scheduled building inspections
  • Handled surveillance of grounds.

Correctional Officer/Administration

HENDRICKS COUNTY WORK RELEASE
01.2010 - 01.2013
  • Led a staff of six and 70-80 inmates
  • Managed disciplinary action for unruly inmates
  • Coordinated detainee movement, handled head counts
  • Provided security assistance when moving inmates between facility and work assignments
  • Handled dispatch and switchboard for multi-line phone
  • Created and produced case reports of incidents

Commercial Driver

AUTOZONE
01.2009 - 01.2013
  • Assisted commercial customers with orders in person and by telephone
  • Backed up Commercial Manager as needed
  • Delivered orders; coordinated routes for maximum efficiency; balanced cash drawer; corresponded with vendors.

Head Photo Specialist

WALGREENS
01.2008 - 01.2010
  • Led 4-6 lab employees in processing customer film orders and digital prints
  • Utilized cutting-edge photo technology to promote the latest trends, making adjustments to improve picture quality from poor to excellent
  • Produced clear, precise photos for law enforcement
  • Increased sales by 25% from previous quarters by providing expert service and building customer relationships

Administrative Assistant/Assistant Account Manager

ANDY FRAIN SECURITY SERVICES
01.2007 - 01.2008
  • Supervised 40-50 staff members and one shift supervisor; coached staff on work performance and attendance issues
  • Ensured safety and security of facility.

Driller

Indiana Department of Transportation
01.2007 - 01.2007
  • Promoted to Driller after one year, and to Sergeant after three months.

Adjutant Officer/Sergeant

STATE OF INDIANA
01.2006 - 01.2007
  • Provided security to Camp Atterbury Military Base
  • Checked all identification of people and searched vehicles and people entering the facility
  • Directed traffic and assisted the Military Police on base.

Correctional Officer

Department of Corrections
01.2005 - 01.2006
  • Monitored activities of 80 inmates inside prison cells and during activity times and inmates' property for contraband; andled head counts and managed emergency responses
  • Promoted to Adjutant General Agency.

Correctional Officer

Department of Corrections
01.1999 - 01.2005
  • Supervised 350 male juvenile offenders in a maximum security facility; ensured that detainee movement was coordinated appropriately, handled head counts, and managed emergency response when required
  • Performed random security checks on inmates
  • Transferred to Edinburgh facility when this facility was closed by government

Education

BS - Technical Management

DeVry University
Indianapolis, IN
07.2026

Associate of Science - Criminal Justice

Vincennes University
Vincennes, IN
5.2016

Skills

  • Customer service
  • Attention to detail
  • Managing diversity
  • Leadership
  • Multi-tasking
  • Motivating/challenging others
  • Time Management
  • GPS and route planning

Affiliations

Law Enforcement Association for Vincennes University (LEA)

Interests

Classic car

Sports

Languages

Latin
Intermediate (B1)
Russian
Elementary (A2)

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

DRIVER

UBER
05.2024 - Current

DRIVER

WERNER Enterprises
04.2024 - 05.2024

Appliance Sales Specialist

LOWES
10.2023 - 12.2023

Part Coordinator

COX AUTOMOTIVE AND FLEET
07.2023 - 09.2023

Correctional Officer / Recreational Officer

STATE OF INDIANA DEPARTMENT OF CORRECTIONS
01.2018 - 01.2022

Furniture Sales Associate/ Manager

BIGLOTS
04.2017 - 08.2023

Warehouse Foreman/ DOL Coordinator

DEPARTMENT OF CORRECTIONS – PEN PRODUCTS
01.2015 - 01.2018

Home Detention Technician

EMERGE/SECUREALERT/TRACK GROUP
01.2014 - 01.2015

Safety and Security Advisor/Administration

ATTERBURY JOB CORP
01.2013 - 01.2014

Correctional Officer/Administration

HENDRICKS COUNTY WORK RELEASE
01.2010 - 01.2013

Commercial Driver

AUTOZONE
01.2009 - 01.2013

Head Photo Specialist

WALGREENS
01.2008 - 01.2010

Administrative Assistant/Assistant Account Manager

ANDY FRAIN SECURITY SERVICES
01.2007 - 01.2008

Driller

Indiana Department of Transportation
01.2007 - 01.2007

Adjutant Officer/Sergeant

STATE OF INDIANA
01.2006 - 01.2007

Correctional Officer

Department of Corrections
01.2005 - 01.2006

Correctional Officer

Department of Corrections
01.1999 - 01.2005

BS - Technical Management

DeVry University

Associate of Science - Criminal Justice

Vincennes University
Annette Dunn