Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
DRIVER
UBER
Indianapolis, In
05.2024 - Current
Customer service, Coordinate route for customer pickup and deliveries
Communication with customer on drop off and pickups.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
DRIVER
WERNER Enterprises
Omaha, NE
04.2024 - 05.2024
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Appliance Sales Specialist
LOWES
BROWNSBURG, IN
10.2023 - 12.2023
Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
Drove team revenue totals by bringing in top sales numbers.
Went to CDL school
Part Coordinator
COX AUTOMOTIVE AND FLEET
CARMEL, IN
07.2023 - 09.2023
Procurement and purchasing part for customer orders
Maintained accurate records of all event details, including contracts, invoices, and client communications, to ensure smooth operations and facilitate future reference.
Managed event logistics and operations.
Managed budgets effectively to optimize resources while maintaining high-quality events, keeping track of spending and negotiating contracts.
Furniture Sales Associate/ Manager
BIGLOTS
Avon, IN
04.2017 - 08.2023
Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Supervise 5 to 6 employees through out the store.
Correctional Officer / Recreational Officer
STATE OF INDIANA DEPARTMENT OF CORRECTIONS
Plainfield, IN
01.2018 - 01.2022
Supervised 250 male offenders in a maximum-security facility; ensured that detainee movement was coordinated appropriately, handled head counts, and managed emergency response when required
Provided security asIntervened during fights between inmates to control physical contacts
House unit in gym to provide care for Covid
Promoted to Recreational officer
Warehouse Foreman/ DOL Coordinator
DEPARTMENT OF CORRECTIONS – PEN PRODUCTS
PLAINFIELD, IN
01.2015 - 01.2018
Interview, Hire ,offender for Pen Warehouse, enroll into DOL program and offender payroll
Supervises up to 200 inmates in warehouse offender rehabilitation program
Manages security, production manifest, inventory control, stocking and zoning, and shipping and receiving
Trains, supervises, evaluates, and promotes workers
Also Operates various warehouse equipment.
Home Detention Technician
EMERGE/SECUREALERT/TRACK GROUP
MARION COUNTY COMMUNITY CORRECTIONS, INDIANAPOLIS
01.2014 - 01.2015
Installed home detention units on 150-200 clients weekly, using Longitude and Latitude programs to enter client home zones
Utilized Infinity program software for storage of client's personal information
Stripped equipment and recalibrated to manufactured specs
Handled approximately $5,000 cash daily, and processed $7,000 in credit card payments
Communicated daily with court officials and county case workers both verbally and in writing.
Safety and Security Advisor/Administration
ATTERBURY JOB CORP
EDINBURGH, IN
01.2013 - 01.2014
Provided security for faculty and over 1,000 students
Transported students to and from events; conducted security searches on students entering grounds
Created incident and shift reports
Conducted scheduled building inspections
Handled surveillance of grounds.
Correctional Officer/Administration
HENDRICKS COUNTY WORK RELEASE
DANVILLE, IN
01.2010 - 01.2013
Led a staff of six and 70-80 inmates
Managed disciplinary action for unruly inmates
Coordinated detainee movement, handled head counts
Provided security assistance when moving inmates between facility and work assignments
Handled dispatch and switchboard for multi-line phone
Created and produced case reports of incidents
Commercial Driver
AUTOZONE
INDIANAPOLIS, IN
01.2009 - 01.2013
Assisted commercial customers with orders in person and by telephone
Backed up Commercial Manager as needed
Delivered orders; coordinated routes for maximum efficiency; balanced cash drawer; corresponded with vendors.
Head Photo Specialist
WALGREENS
TAVARES, FL
01.2008 - 01.2010
Led 4-6 lab employees in processing customer film orders and digital prints
Utilized cutting-edge photo technology to promote the latest trends, making adjustments to improve picture quality from poor to excellent
Produced clear, precise photos for law enforcement
Increased sales by 25% from previous quarters by providing expert service and building customer relationships
Supervised 40-50 staff members and one shift supervisor; coached staff on work performance and attendance issues
Ensured safety and security of facility.
Driller
Indiana Department of Transportation
Indianapolis, IN
01.2007 - 01.2007
Promoted to Driller after one year, and to Sergeant after three months.
Adjutant Officer/Sergeant
STATE OF INDIANA
Edinburgh, In
01.2006 - 01.2007
Provided security to Camp Atterbury Military Base
Checked all identification of people and searched vehicles and people entering the facility
Directed traffic and assisted the Military Police on base.
Correctional Officer
Department of Corrections
Camp Atterbury, Edinburgh
01.2005 - 01.2006
Monitored activities of 80 inmates inside prison cells and during activity times and inmates' property for contraband; andled head counts and managed emergency responses
Promoted to Adjutant General Agency.
Correctional Officer
Department of Corrections
Plainfield, IN
01.1999 - 01.2005
Supervised 350 male juvenile offenders in a maximum security facility; ensured that detainee movement was coordinated appropriately, handled head counts, and managed emergency response when required
Performed random security checks on inmates
Transferred to Edinburgh facility when this facility was closed by government
Education
BS - Technical Management
DeVry University
Indianapolis, IN
07.2026
Associate of Science - Criminal Justice
Vincennes University
Vincennes, IN
5.2016
Skills
Customer service
Attention to detail
Managing diversity
Leadership
Multi-tasking
Motivating/challenging others
Time Management
GPS and route planning
Affiliations
Law Enforcement Association for Vincennes University (LEA)