Annette Ford
Westmoreland Sleep Medicine
Star Junction,PA
2027
years of professional experience
Dedicated Sleep Technologist with a strong work ethic, known for patient care coordination and mentoring junior staff. Proven track record in enhancing customer satisfaction and improving departmental performance.
Work History
Sleep Technologist
18 Years 3 Months- Conducted comprehensive sleep studies to diagnose and treat sleep disorders.
- Monitored patient vital signs and sleep stages using polysomnography equipment.
- Analyzed data from sleep studies to provide accurate reports for physician review.
- Educated patients on sleep hygiene practices to improve overall health outcomes.
- Mentored junior sleep techs, fostering professional growth and enhancing team capabilities.
- Established key performance indicators to measure departmental success and drive accountability.
- Facilitated training sessions on best practices for process improvement initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Create weekly schedules
- Supply inventory
Business Furniture Data Entry
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Bartender
- Mix and serve beverages according to established recipes and customer preferences.
- Maintain cleanliness and organization of bar area to enhance guest experience.
- Assist in inventory management, ensuring stock levels meet operational needs.
- Provide exceptional customer service, fostering positive relationships with patrons.
Cook
- Prepared and cooked meals according to dietary guidelines and resident preferences.
- Ensured kitchen cleanliness by adhering to food safety standards and sanitation practices.
- Assisted in meal planning, considering nutritional balance and special dietary needs.
- Collaborated with nursing staff to address residents' food-related health concerns.
Front Desk Manager
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Coordinated staff schedules to maintain optimal coverage during peak periods.
- Trained new team members on customer service protocols and hotel policies.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
Education
GED
Skills
Patient care coordination
Medical equipment maintenance
Interdisciplinary collaboration
Sleep disorder treatment
Strong work ethic
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Timeline
Sleep Technologist
Westmoreland Sleep Medicine
05.2008 - CurrentRead More
Business Furniture Data Entry
COE
2006 - 05.2007Read More
Bartender
South Union VFW
2004 - 2006Read More
Cook
Hillside Manor Personal Care Home
2003 - 2005Read More
Front Desk Manager
Hampton Inn
2000 - 2003Read More
Laurel Highlands High School
GED
Read More