Annette Garcia
Summary
Proven Senior AR Analyst with a track record of enhancing accounts receivable processes at Encoda, LLC, by leveraging expertise in payment reconciliation and critical thinking. Bilingual in Spanish and English, adept at fostering client relationships and driving process improvements, leading to increased efficiency and customer satisfaction. Skilled in utilizing various billing software, demonstrating a commitment to excellence and team productivity.
Overview
6
6
years of professional experience
Work History
Senior AR Analyst Remote
Encoda, LLC
Tampa, FL
10.2019 - Current
- Denials management and appeals
- Orthopedic/Dermatology and Physician billing
- A/R follow ups and payment posting and processing for multiple payers.
- Participated in regular meetings with cross-functional teams focused on process improvement initiatives, representing the A/R department and providing valuable insight into potential areas of enhancement.
- Researched denials trends related to credit management strategies, recommending updates or enhancements as appropriate for continued improvement in A/R.
- Developed strong relationships with key clients by fostering open lines of communication and ensuring prompt resolution of any concerns or disputes.
- Trained junior staff members in best practices for managing accounts receivable portfolios, leading to increased team productivity and effectiveness.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Physician Billing A/R Specialist
DACCO
Tampa, FL
09.2018 - 09.2019
- Responsible for reviewing all claims before the electronic submission and reported denied trend.
- Update account records with new balances and related data
- Behavioral health physician billing and A/R follow ups
- Responsible for Medical Charge Entry
Education
Medical Billing Certification And Secretary - Medical Billing And Secretary
Vocational & Commercial EDIC Institution
Caguas, Puerto RicoBachelors - Public Health Management
Turabo University
Caguas, Puerto Rico06.2016
Skills
- Payment reconciliation
- Claims Processing
- Accounts receivable management
- Critical Thinking
- Customer Relations
- Data Entry
- Knowledgeable with many billing software's (ex: Nextech, Athena Practice and others)
- Bilingual in Spanish and English
Timeline
Senior AR Analyst Remote
Encoda, LLC
10.2019 - Current
Physician Billing A/R Specialist
DACCO
09.2018 - 09.2019
Medical Billing Certification And Secretary - Medical Billing And Secretary
Vocational & Commercial EDIC Institution
Bachelors - Public Health Management
Turabo University