Overview
Work History
Education
Skills
Timeline
Receptionist

Annette Gonzalez

Fresno,California

Overview

13
13
years of professional experience

Work History

Front Desk Receptionist

Dr. John Burnett
Fresno, CA
08.2012 - 12.2013

Greet and check-in patients, and collect personal, medical and insurance information, Familiarity with scheduling and rearranging appointments. Ability to perform multiple and diverse tasks simultaneously. Comfortable using Outlook email and a variety of internet and scheduling software applications, Ability to type 45 words per minute with 99% accuracy. Gain knowledge of our services.Handle administrative tasks by following the policies and procedures of the organization

Customer Service Representative

Alorica Clovis
Clovis, CA
12.2013 - 10.2014

Performs routine customer service phone support to client specific needs. Work is performed under regular supervision. Ability to operate multi line telephone system to manage the front desk operations in the most efficient way .

Sales Administrator

Home Royalty
Fresno, CA
11.2014 - 12.2016

Handle incoming calls and emails daily, Process all payment type including cash, debits and credit cards, ran daily reports on computer system processing loan applications to No credit financing programs. Sales with commission

Receptionist

Agri Valley irrigation LLC
Fresno, CA
05.2017 - Current

Answered  & Screen Telephone inquiries from clients, vendors and the public. Greet incoming customers in a professional manner with knowledgeable assistance. Interact with vendors, contractors, and professional services. Providing clerical support to employees, including copying, faxing and file management. Provided administrative services to the office manager and employee's.

Education

High School Diploma -

Roosevelt high school
Fresno, CA
2009

Associate of Science - Medical Assistant

San Joaquin Valley College
Fresno
2012

Skills

  • Punctual
  • Professional demeanor
  • Multi-line telephone systems
  • Database administration
  • Customer service
  • Multitasking strengths
  • Time management
  • Organization skills
  • MS Office proficiency
  • Verbal and written communication
  • Bilingual
  • Knowledge of any relevant Payroll, HR and staffing issues
  • Maintaining Office Records
  • Memorization and recall
  • Invoice preparation
  • 45 WPM typing speed

Timeline

Receptionist

Agri Valley irrigation LLC
05.2017 - Current

Sales Administrator

Home Royalty
11.2014 - 12.2016

Customer Service Representative

Alorica Clovis
12.2013 - 10.2014

Front Desk Receptionist

Dr. John Burnett
08.2012 - 12.2013

High School Diploma -

Roosevelt high school

Associate of Science - Medical Assistant

San Joaquin Valley College
Annette Gonzalez