Annette Gonzalez-Buttner
Santa Clara,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Rideshare Driver for
DoorDash, Lyft, Uber
03.2016 - 06.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Responded to passenger concerns and complaints politely and professionally.
- Adhered to all safety regulations and traffic laws while driving.
Governing Board Trustee Area I
Imperial County Office Of Education
12.2013 - 06.2021
- Developed short and long-range objectives, policies and procedures.
- Established and communicated clear and compelling vision for organization.
- Addressed regulatory and legal compliance matters.
- Helped prepare annual budget and operating business plan.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Implemented and updated strategies to create opportunities for growth and improvement.
- Responsible for approving operating budget and assuring fiscal balance.
Administrative Assistant
Laborers Union Local 270
03.2014 - 07.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Served two terms.
Academic Supervisor
Calexico Unified School District
09.2009 - 12.2014
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Provided tutoring services for students in grades first-twelfth.
- Implemented strategies to increase student recruiting, engagement and retention.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Cultivated engaged student population with successful orientation programs.
- Coordinated and supervised academic advising activities.
- Assisted in development and implementation of faculty development plans.
- Spearheaded technology initiatives to support student learning and academic excellence.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
- Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
L.A.M.B.S. Project Coordinator
City Of Brawley Public Library
02.2002 - 05.2009
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Developed and implemented educational curriculum for pre-school literacy program.
- Grant writing and grant administration.
Education
Bachelor of Arts - Legal Studies
University of California Santa Cruz
Santa Cruz, CA06.2024
Associate of Arts - Paralegal Studies
De Anza College
Cupertino, CA06.2021
Skills
- Problem solving
- Curriculum Development and teaching practices
- Microsoft Windows
- Fluent in English and Spanish
- Schedule Management
- Transporting Passengers
- Dispatch Collaboration
- Mathematical Skills
- Strong Working Relationships
Certification
Paralegal Studies
Languages
Spanish
Native or Bilingual
Timeline
Rideshare Driver for
DoorDash, Lyft, Uber
03.2016 - 06.2023
Administrative Assistant
Laborers Union Local 270
03.2014 - 07.2016
Governing Board Trustee Area I
Imperial County Office Of Education
12.2013 - 06.2021
Academic Supervisor
Calexico Unified School District
09.2009 - 12.2014
L.A.M.B.S. Project Coordinator
City Of Brawley Public Library
02.2002 - 05.2009
Bachelor of Arts - Legal Studies
University of California Santa Cruz
Associate of Arts - Paralegal Studies
De Anza College