Annette G. Villarreal
Alamo Heights
Summary
Dynamic professional with extensive experience at Alamo Heights ISD, excelling in operations and budget management. Proven track record in client management and team leadership, driving compliance and enhancing service delivery. Skilled in procurement and vendor relations, leveraging high emotional intelligence to foster strong relationships and achieve organizational goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
HS Bookkeeper | Fine Arts Secretary | Assistant Office Manager – Counseling Center | Facility Rentals Manager
Alamo Heights ISD – Alamo Heights High School
Alamo Heights
08.2019 - 06.2025
- - Oversaw procurement and budget management for all high school departments.
- - Managed relationships with district vendors and ensured policy compliance.
- - Provided administrative support to staff, students, and families in a dynamic school environment.
- - Coordinated and facilitated all external facility rentals district-wide.
Client Service Specialist II / Analyst
JP Morgan Chase – San Antonio Corporate Center
San Antonio
01.2016 - 02.2017
- - Served as final escalation point for customer concerns from branches nationwide.
- - Partnered with cross-functional teams to resolve complex, high-profile issues.
- - Delivered service excellence in a high-pressure, customer-focused environment.
Assistant Branch Manager | Management Trainee | Frontline Supervisor | Teller
San Antonio Federal Credit Union (now Credit Human FCU)
San Antonio
07.1997 - 07.2014
- - Completed a competitive Management Trainee Program, including work with Internal Audit and regulatory agencies.
- - Managed multiple teams and branches with a focus on performance, compliance, and customer service.
- - Championed employee development and operational excellence in frontline banking.
Education
Bachelor of Science - Worksite Health Promotion
University of Texas at San Antonio
San Antonio, TX12.2004
Skills
- - Operations & Budget Management
- - Banking Compliance & Oversight
- - Procurement & Vendor Relations
- - Relationship & Client Management
- - Team Leadership & Development
- - Data Analysis & Research
- - High Emotional Intelligence
Certification
- Certified Human Resources Professional Training (In Progress)
- - UTSA Summer 2025 Cohort
- - Upon completion: Continuing Education Certificate & PHR Certification
Languages
- English (Fluent), - Spanish (Fluent)
Timeline
HS Bookkeeper | Fine Arts Secretary | Assistant Office Manager – Counseling Center | Facility Rentals Manager
Alamo Heights ISD – Alamo Heights High School
08.2019 - 06.2025
Client Service Specialist II / Analyst
JP Morgan Chase – San Antonio Corporate Center
01.2016 - 02.2017
Assistant Branch Manager | Management Trainee | Frontline Supervisor | Teller
San Antonio Federal Credit Union (now Credit Human FCU)
07.1997 - 07.2014
Bachelor of Science - Worksite Health Promotion
University of Texas at San Antonio
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