Annette E. Herron
Brooklyn,USA
Summary
Versatile Administrative and Education Professional with over 2 years of experience working in various sectors, including public health, and education. As well as over 5 years executive and operational support and management. Proven ability to manage complex tasks, foster relationships, and develop solutions in fast-paced environments. Adept at developing and implementing plans, organizing projects, and supporting team collaboration. Currently pursuing a 35-hour Project Management Professional (PMP) certification to further enhance project management and leadership skills.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
School Professionals
12.2023 - Current
- Developed lesson plans (UPK- 12th Grade, All Subjects) in accordance with plans left by the previous teacher
- Remained available for long-term substitution needs in various classrooms
- Provided instruction in various core subjects
- Recorded student grades and provided feedback
- Encouraged student participation and provided individual instruction as necessary
- Ensured that students were welcomed into a supportive learning environment
- Responded to inquiries from students and parents in a respectful manner
- Worked with high school principal to develop long-term learning plans
- Updated any existing lesson plans according to guidelines
Operations Executive Assistant
Tier 1 Operations LLC
01.2023 - 02.2024
- Point of Contact
- Manage Daily Appointments
- Heavy Complex Calendar and schedule Management
- Maintaining relationships with shareholders and venders
- Managing and coordinating travel arrangements
- Managing day to day operations
- Assisting with recruitment and onboarding
- Writing meeting minutes
Health Equity Project Manager
CDC Foundation (DOHMH) (Contract)
11.2021 - 10.2022
- Supervised the approval or denial of excused Covid leave and payment
- Coordinated, Scheduled, and led daily team meetings
- Developed and implemented strategies for equity work across jurisdictions (CBO) regarding Covid
- Worked with Community Based Organizations (CBOs) and other organizations to identify Covid barriers
- Serving as the focal point for equity work and work with CBOs within the Vaccine Program
- Key Contributions: Initiated collaboration among multiple departments by creating a covid reporting system to report positive covid cases
- This system solved human error, as well as promoting a smoother collaboration of the included HR units, and supervisors reporting positive covid cases
Practicum Student
Downstate Hospital
06.2021 - 08.2021
- Completed 120 practicum Hours of on-the-job training by Medical Director
- Created and conducted a patient survey to measure the satisfaction of patient care among departments
- Implemented survey standards during duration of practicum involvement
- Analyzed and Reported data found
Group Leader
CAMBA
12.2018 - 07.2020
- Delegated tasks to Assistant Group Leader
- Developed and implemented lesson plans
- Coordinated and motivated educational activities
- Provided a well-rounded, positive environment for students
- Maintained a safe learning environment for program participants and supervised students outside of school day
Community Habilitation; Respite & Recreation Specialist
Heaven's Hands Community Services
08.2017 - 12.2018
- Coordinated and facilitated one-on-one with client providing direct support to them within their community
- Assisted client with homework and with improving daily living skills
- Supported client with community awareness, socialization, and interpersonal interactions
Human Resources/Health Benefits Clerical Assistant
Adil Business Systems (FDNY) (Contract)
04.2016 - 12.2018
- Managed telephone operation services, responding to employee health questions
- Coordinated organization and compilation of all health benefit files
- Entered health file data, updated all employee emergency contact information in HRIS, and ran reports
- Examined and processed all incoming/outgoing mail (benefits and health-related claims) and conducted teleconferences regarding same
- Complied with HIPAA laws and employed best practices to protect the confidentiality of employee information
Habilitation Specialist
Heaven's Hands Community Services
06.2017 - 08.2018
- Completed 120 Hours of on-the-job training
- Worked under the direction of Human Resource Manager
- Created a more effective filing system for sensitive employee files; organized and pulled important files for audit
- Answered inquiries regarding standard policies, benefits and hiring processes
- Referred more complex questions to the Human Resource Manager as necessary
Executive Assistant/ Office Manager
Mata Management
09.2011 - 04.2016
- Reported directly to the Human Resources Manager of a property management firm and assisted with administering payroll and employee benefits; entered and updated employee data in HRIS system
- Answered and transferred telephone calls and transcribed and forwarded messages
- Assisted with calendar management, meeting organization and preparation, and often led office meetings
- Filed, faxed, printed, scanned, copied, and organized documents
- Managed office supplies inventory and replenished as needed
- Drafted correspondence to vendors regarding payments and disbursements; created and maintained a log of paid and unpaid facilities bills and expenses
- Led interviews of potential new hires and checked references following EEO laws; trained new administrative employees
Education
Master of Public Health -
SUNY Downstate
Brooklyn, NYBachelor of Health Science -
Long Island University
Brooklyn, NYSkills
- Lesson Planning for UPK- 12 grade, All subjects
- Lesson plan implementation
- Classroom management
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Group and individual instruction
- Verbal and written communication
- Parent-teacher communication
- Safety awareness
- Disciplinary procedures
- Multi-subject instruction
- Student records management
- Operations oversight
- Team leadership
- Marketing
- Organizational development
- Safety management
- Performance improvements
- Employee relations
- Data management
Educational
Project and Operations Management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Schedule management
- Client relations
- Customer relations
- Risk management
- Document management
- Vendor sourcing
- Procedure development
- Task prioritization
- Vendor management
- Systems implementation
- Type 50 WPM
- Calender Management
- Human Resources Information Systems
- Managing multiple phone line systems
- Microsoft Office
- Jupiter
- Google classroom
- Project Management Software
Human Resources & Administrative
Technology & Tools
Timeline
Substitute Teacher
School Professionals
12.2023 - Current
Operations Executive Assistant
Tier 1 Operations LLC
01.2023 - 02.2024
Health Equity Project Manager
CDC Foundation (DOHMH) (Contract)
11.2021 - 10.2022
Practicum Student
Downstate Hospital
06.2021 - 08.2021
Group Leader
CAMBA
12.2018 - 07.2020
Community Habilitation; Respite & Recreation Specialist
Heaven's Hands Community Services
08.2017 - 12.2018
Habilitation Specialist
Heaven's Hands Community Services
06.2017 - 08.2018
Human Resources/Health Benefits Clerical Assistant
Adil Business Systems (FDNY) (Contract)
04.2016 - 12.2018
Executive Assistant/ Office Manager
Mata Management
09.2011 - 04.2016
Bachelor of Health Science -
Long Island University
Master of Public Health -
SUNY Downstate
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