Annette E. Herron
Brooklyn,USA
Summary
Versatile Administrative and Education Professional with over 2 years of experience working in various sectors, including public health, and education. As well as over 5 years executive and operational support and management. Proven ability to manage complex tasks, foster relationships, and develop solutions in fast-paced environments. Adept at developing and implementing plans, organizing projects, and supporting team collaboration. Currently pursuing a 35-hour Project Management Professional (PMP) certification to further enhance project management and leadership skills.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
School Professionals
All Boroughs, NY
12.2023 - Current
- Developed lesson plans (UPK- 12th Grade, All Subjects) in accordance with plans left by the previous teacher
- Remained available for long-term substitution needs in various classrooms
- Provided instruction in various core subjects
- Recorded student grades and provided feedback
- Encouraged student participation and provided individual instruction as necessary
- Ensured that students were welcomed into a supportive learning environment
- Responded to inquiries from students and parents in a respectful manner
- Worked with high school principal to develop long-term learning plans
- Updated any existing lesson plans according to guidelines
Operations Executive Assistant
Tier 1 Operations LLC
Brooklyn, NY
01.2023 - 02.2024
- Point of Contact
- Manage Daily Appointments
- Heavy Complex Calendar and schedule Management
- Maintaining relationships with shareholders and venders
- Managing and coordinating travel arrangements
- Managing day to day operations
- Assisting with recruitment and onboarding
- Writing meeting minutes
Health Equity Project Manager
CDC Foundation (DOHMH) (Contract)
Long Island City, NY
11.2021 - 10.2022
- Supervised the approval or denial of excused Covid leave and payment
- Coordinated, Scheduled, and led daily team meetings
- Developed and implemented strategies for equity work across jurisdictions (CBO) regarding Covid
- Worked with Community Based Organizations (CBOs) and other organizations to identify Covid barriers
- Serving as the focal point for equity work and work with CBOs within the Vaccine Program
- Key Contributions: Initiated collaboration among multiple departments by creating a covid reporting system to report positive covid cases
- This system solved human error, as well as promoting a smoother collaboration of the included HR units, and supervisors reporting positive covid cases
Practicum Student
Downstate Hospital
Brooklyn, NY
06.2021 - 08.2021
- Completed 120 practicum Hours of on-the-job training by Medical Director
- Created and conducted a patient survey to measure the satisfaction of patient care among departments
- Implemented survey standards during duration of practicum involvement
- Analyzed and Reported data found
Group Leader
CAMBA
Brooklyn, NY
12.2018 - 07.2020
- Delegated tasks to Assistant Group Leader
- Developed and implemented lesson plans
- Coordinated and motivated educational activities
- Provided a well-rounded, positive environment for students
- Maintained a safe learning environment for program participants and supervised students outside of school day
Community Habilitation; Respite & Recreation Specialist
Heaven's Hands Community Services
Brooklyn, NY
08.2017 - 12.2018
- Coordinated and facilitated one-on-one with client providing direct support to them within their community
- Assisted client with homework and with improving daily living skills
- Supported client with community awareness, socialization, and interpersonal interactions
Human Resources/Health Benefits Clerical Assistant
Adil Business Systems (FDNY) (Contract)
Brooklyn, NY
04.2016 - 12.2018
- Managed telephone operation services, responding to employee health questions
- Coordinated organization and compilation of all health benefit files
- Entered health file data, updated all employee emergency contact information in HRIS, and ran reports
- Examined and processed all incoming/outgoing mail (benefits and health-related claims) and conducted teleconferences regarding same
- Complied with HIPAA laws and employed best practices to protect the confidentiality of employee information
Habilitation Specialist
Heaven's Hands Community Services
Brooklyn, NY
06.2017 - 08.2018
- Completed 120 Hours of on-the-job training
- Worked under the direction of Human Resource Manager
- Created a more effective filing system for sensitive employee files; organized and pulled important files for audit
- Answered inquiries regarding standard policies, benefits and hiring processes
- Referred more complex questions to the Human Resource Manager as necessary
Executive Assistant/ Office Manager
Mata Management
New York, NY
09.2011 - 04.2016
- Reported directly to the Human Resources Manager of a property management firm and assisted with administering payroll and employee benefits; entered and updated employee data in HRIS system
- Answered and transferred telephone calls and transcribed and forwarded messages
- Assisted with calendar management, meeting organization and preparation, and often led office meetings
- Filed, faxed, printed, scanned, copied, and organized documents
- Managed office supplies inventory and replenished as needed
- Drafted correspondence to vendors regarding payments and disbursements; created and maintained a log of paid and unpaid facilities bills and expenses
- Led interviews of potential new hires and checked references following EEO laws; trained new administrative employees
Education
Master of Public Health -
SUNY Downstate
Brooklyn, NYBachelor of Health Science -
Long Island University
Brooklyn, NYSkills
- Lesson Planning for UPK- 12 grade, All subjects
- Lesson plan implementation
- Classroom management
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Group and individual instruction
- Verbal and written communication
- Parent-teacher communication
- Safety awareness
- Disciplinary procedures
- Multi-subject instruction
- Student records management
- Operations oversight
- Team leadership
- Marketing
- Organizational development
- Safety management
- Performance improvements
- Employee relations
- Data management
Educational
Project and Operations Management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Schedule management
- Client relations
- Customer relations
- Risk management
- Document management
- Vendor sourcing
- Procedure development
- Task prioritization
- Vendor management
- Systems implementation
- Type 50 WPM
- Calender Management
- Human Resources Information Systems
- Managing multiple phone line systems
- Microsoft Office
- Jupiter
- Google classroom
- Project Management Software
Human Resources & Administrative
Technology & Tools
Timeline
Substitute Teacher
School Professionals
12.2023 - Current
Operations Executive Assistant
Tier 1 Operations LLC
01.2023 - 02.2024
Health Equity Project Manager
CDC Foundation (DOHMH) (Contract)
11.2021 - 10.2022
Practicum Student
Downstate Hospital
06.2021 - 08.2021
Group Leader
CAMBA
12.2018 - 07.2020
Community Habilitation; Respite & Recreation Specialist
Heaven's Hands Community Services
08.2017 - 12.2018
Habilitation Specialist
Heaven's Hands Community Services
06.2017 - 08.2018
Human Resources/Health Benefits Clerical Assistant
Adil Business Systems (FDNY) (Contract)
04.2016 - 12.2018
Executive Assistant/ Office Manager
Mata Management
09.2011 - 04.2016
Bachelor of Health Science -
Long Island University
Master of Public Health -
SUNY Downstate