Annette Howard
Prescott,Az
Summary
Goal-oriented professional well-versed in operational practices and regulatory requirements of School Age Before/After Care environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Overview
8
8
years of professional experience
1
1
Certification
Work History
After School coordinator and Summer Camp coordinator
Prescott YMCA
02.2023 - Current
- Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
- Created fun, age-appropriate activities for school-age children.
- Supervised up to 35 students daily August thru June and 85-100 Summer Camp for outdoor exercise periods, monitoring group and individual safety.
- Implemented student safety measures across program to minimize accidents.
- Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
- Completed and kept records related to program and individual students for future use by other personnel.
- Provide snacks that are compliant for the State of AZ
- Trained and supervised site staff.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Modernized instructional plans and educational approaches to enhance student learning.
School Age Program Director Childcare
VOS YMCA
11.2022 - 02.2023
- Reason for leaving- moved to Prescott, az and the commute was over an hour which made it difficult during extreme weather.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Maintained and updated project related documents.
- Oversaw staff schedules and assignments to handle programming demands.
- Developed and recommended policies and procedures for evaluating programs.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Developed new program and feature ideas for station.
Preschool Teacher- PT Temp
YMCA N Carolina
08.2022 - 11.2022
- Reason for leaving: was a temporary position in Carolina while helping my military daughter with grandchildren.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained organized, fun and interactive classroom to help children feel safe.
Member services and supervisor, Shuttle driver, school age camp counselor, preschool teacher and child watch associate
Valley of the Sun YMCA-Scottsdale Az
01.2016 - 01.2020
- This was a floater position on and off part time-Reason for leaving: Due to Covid, I moved on to a different school district
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
Diploma - Baking And Pastry Arts
Institute of Technology
Clovis, CA08.2015
Skills
- Activity Coordination
- Parent Communication
- Social Development
- Homework Assistance
- Classroom Management
- Regulatory Compliance
- Staff Supervision
- Documentation and Recordkeeping
- Progress Monitoring
- Curriculum Development
- Team Collaboration
- Program Development
- Critical Thinking
Certification
- Certified CPR/First Aid
- Level 1 State of Arizona Fingerprint Card
Additional Information
- Currently assisting in the Accreditation Process for YMCA PRescott, Az (CASE-Center for the Arizona Pathway to Acceditation)
- Coordinate semi annual Read Better Be Better Program, AZ
- CDA-currently enrolled in 12 mos program for Child Development Associate Certification
- On-going training for Az Early Childhood Workforce registry-to date over 100 hours of completed training
Timeline
After School coordinator and Summer Camp coordinator
Prescott YMCA
02.2023 - Current
School Age Program Director Childcare
VOS YMCA
11.2022 - 02.2023
Preschool Teacher- PT Temp
YMCA N Carolina
08.2022 - 11.2022
Member services and supervisor, Shuttle driver, school age camp counselor, preschool teacher and child watch associate
Valley of the Sun YMCA-Scottsdale Az
01.2016 - 01.2020
Diploma - Baking And Pastry Arts
Institute of Technology
- Certified CPR/First Aid
- Level 1 State of Arizona Fingerprint Card
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