Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Annette Howell

PINEY FLATS,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Over 10 years of experience delivering case management, team management and ability to lead. Excellent interpersonal skills, attention to detail, and empathy when working directly with patients and their families, mainly, the senior population.

Passion for Mentoring, Training and Coaching.

Overview

15
15
years of professional experience

Work History

Volunteer/Bereavement Coordinator

Caris Healthcare
02.2018 - 05.2024


  • Managed the organization''s budget for bereavement-related expenses, ensuring responsible allocation of funds toward necessary resources and activities.
  • Established strong relationships with community organizations to broaden available resources for grieving families and to recruit volunteers.
  • Delivered timely follow-up calls to bereaved families, offering reassurance and valuable resources during their time of need.
  • Developed a volunteer program that recruited, trained, and supervised volunteers to assist in delivering administrative, patient companions and bereavement services.
  • Worked closely with community leads to ensure effective marketing strategies.
  • Became mentor for We Honor Veterans national organization.

Resident Programs Manager

Brookdale Senior Living
02.2016 - 02.2018
  • Plan and assist residents in activities promoting social, emotional, cognitive, and physical engagement
  • Maintained professional, organized, and safe environment for senior residents
  • Accomplished multiple tasks within established timeframes.
  • Provide subject matter and expertise to the community leadership team regarding engagement and quality of life for residents.
  • Responsible for the ever-evolving implementation of engagement, including promotion of culture with Sales partners and prospects.
  • Research new ideas for programs and activities, taking into consideration participants’ suggestions
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed and motivated employees to be productive and engaged in work.

Activity Director

John M. Reed Health And Rehab
02.2013 - 12.2017
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
  • Acted as facility manager, frequently, on weekends.

Director of Social Services Department

John M. Reed Home For The Aged, Inc
09.2009 - 07.2012
  • Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Collaborated with department managers to correct and improve services.
  • Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
  • Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
  • Improved community outreach by developing and implementing innovative social service programs.
  • Enhanced staff performance through comprehensive training and professional development initiatives.

Education

Bachelor of Arts - General Studies

ETSU
Johnson City, TN

Bachelor of Arts - Communication Arts

Carson Newman College
Jefferson City, TN

Skills

  • Effective Communication, Assessment and decision making skills
  • Information Protection
  • Procedure Compliance
  • Human Resources Support
  • Organizational Development
  • Implementation of Professional Boundaries
  • Professionalism
  • Ability to lead a team of various sizes

Timeline

Volunteer/Bereavement Coordinator

Caris Healthcare
02.2018 - 05.2024

Resident Programs Manager

Brookdale Senior Living
02.2016 - 02.2018

Activity Director

John M. Reed Health And Rehab
02.2013 - 12.2017

Director of Social Services Department

John M. Reed Home For The Aged, Inc
09.2009 - 07.2012

Bachelor of Arts - General Studies

ETSU

Bachelor of Arts - Communication Arts

Carson Newman College

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Annette Howell