Annette Hursey
Spring,TX
Summary
Hardworking Insurance Broker with 14 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy. Service-oriented Home Based producer delivers high-quality customer service by accurately assessing client needs and recommending most useful policies and products. Empathetic broker with client experience as guiding principle. Well-connected personnel with track record leveraging connections to serve clients. Experienced Insurance Broker fully licensed and offering [Number] years of experience. Motivated salesperson with first-rate skills in relationship building and lead generation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
In/Home Health Care Provider
Assist Medical Service
03.2021 - 02.2024
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to each patient''s unique needs.
- Transported clients for medical and personal outings.
- Managed complex medical equipment in the home setting safely while maintaining strict adherence to cleanliness protocols for infection control purposes.
- Reduced hospital readmissions by closely monitoring patients for signs of complications or deterioration in condition.
Remote/HomeBased Licensed Insurance Agent
WIPRO/Delta Dental Contract
09.2022 - 01.2024
- Reduced claim disputes by clearly explaining policy provisions to clients at the time of sale and during policy renewals.
- Increased agency efficiency by implementing standardized processes for policy administration, data entry, and client communication.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Educated clients on insurance policies and procedures.
- Calculated premiums and established payment methods for sales.
- Worked well in a team setting, providing support and guidance.
- Collected premiums on or before effective date of coverage.
- Maintained high standards of customer service by building relationships with clients.
- Handled Inbound calls timely.
Aon
Licensed Life & Health Consultant
08.2011 - 11.2021
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Sold medicare products for varies Carriers
- Answered Inbound calls timely.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA12.1986
Skills
- Catheter Care
- General Housekeeping
- Bathing Support
- Mobility Assistance
- Nutrition Support
- Meal Preparation
- Basic Housekeeping
Certification
Licensed Health. Life and Accident Agent for the past 13 years
Licensed in over 20 states
Timeline
Remote/HomeBased Licensed Insurance Agent
WIPRO/Delta Dental Contract
09.2022 - 01.2024
In/Home Health Care Provider
Assist Medical Service
03.2021 - 02.2024
Aon
Licensed Life & Health Consultant
08.2011 - 11.2021
Bachelor of Science - Criminal Justice
Grambling State University