Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Work History
President & Wellness Director
6 Years 8 Months
AKD Wellness LLC | Peekskill, New York | 01.2020 - Current
Wellness Consultant
Earned SEL certification through comprehensive training program to enhance emotional learning frameworks.
Completed mindfulness certification to facilitate stress management and well-being initiatives.
Acquired epilepsy first aid certification through emergency response training to ensure safety in wellness programs.
Yoga Instructor E-RYT 200 Certified
8 Years 8 Months
Inner Being LLC | Peekskill, New York | 01.2018 - Current
Instructed yoga classes, enhancing physical health and mental wellness among participants.
Collaborated with Peekskill City School District to develop and implement effective yoga programs for students.
Educated participants on wellness and mindfulness techniques to enhance personal growth.
Led wellness initiatives at Drum Hill Senior Living, improving overall well-being and engagement of senior residents.
Developed curriculum for students at Shrub Oak International School.
Organized recreational activities through Peekskill Parks and Recreation to foster community engagement.
Front Office Assistant
1 Year
Cortlandt Manor Dental | Cortlandt Manor, New York | 01.2022 - 01.2023
Managed appointment scheduling to optimize patient flow and reduce wait times.
Assisted in patient care by preparing treatment areas and necessary materials.
Took impressions and x-rays, contributing to accurate diagnostics and treatment planning.
Sterilized dental equipment to maintain compliance with health regulations and safety standards.
Coordinated insurance claims and collections to secure timely reimbursements for services rendered.
Ordered dental supplies to support clinic operations and enhance patient care.
Processed lab cases to enable efficient completion of dental work.
Front Office Assistant
1 Year
Allan M. Miller DDS | Briarcliff Manor, New York | 01.2021 - 01.2022
Scheduled patient appointments to optimize workflow and reduce downtime.
Verified insurance information, ensuring accuracy in billing and patient records.
Coordinated lab case submissions, ensuring timely processing and delivery.
Handled collections processes to improve cash flow management. to efficiently lower outstanding balances.
Procured supplies to maintain clinic inventory and operations. to support uninterrupted clinic operations.
Sterilized dental equipment to comply with health regulations.
Fios Technician
26 Years
Verizon | New York City, NY | 01.1996 - 01.2022
Executed installation and repair of Fios services, enhancing service reliability.
Performed testing of fiber optic and multiplex networks to confirm reliability.
Trained coworkers and management on special services and Fios operations, improving team knowledge.
Educated customers on service offerings, increasing understanding and satisfaction.
Treasurer
2 Years
Westchester County Legislator | Peekskill, NY | 01.2019 - 01.2021
Managed finances through comprehensive reporting and analysis to support informed decision-making.
Oversaw financial management processes to ensure compliance with regulations and foster transparency.
Reconciled bank statements to ensure financial accuracy and integrity.
General Manager
2 Years
Life Uniform | Nanuet, NY | 01.1994 - 01.1996
Increased sales and productivity by 22% through targeted initiatives.
Coordinated and delivered training for staff on sales and customer service protocols, improving service quality.
Guided team members on best practices, contributing to enhanced performance.
Streamlined payroll distribution process to ensure timely employee compensation.