Summary
Overview
Work History
Education
Skills
Timeline
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Annette Krehn

Holton,MI

Summary

Versatile and dynamic professional with a proven track record at GE Aviation, adept in CNC machine operation and maintaining tight tolerances, a hallmark of quality. Excelled in providing unparalleled customer service and support, showcasing strong relationship management and remote support skills. Elevated team performance by training new members, underscoring a blend of technical expertise and empathetic leadership.

Offering excellent communication skills and knack for problem-solving, eager to learn and grow in support role. Brings ability to quickly understand and apply new technical concepts, paired with adeptness in customer service and issue resolution. Ready to use and develop troubleshooting and communication skills in [Desired Position] role.

Overview

28
28
years of professional experience

Work History

S. U. D. Support Specialist

Pioneer Resources
02.2024 - 12.2024

My job was to transport clients to and from rehab centers throughout the state of Michigan. This could take several hours on the road. During this time I was their support, comforter, and a listening ear. Giving them as much support as possible on their journey to making a better life for themselves.

Machine Specialist

GE Aviation
06.2014 - 05.2023
  • Properly loaded and unloaded materials in and out of machines.
  • Maintained tight tolerances with design specifications.
  • Operated CNC machines to produce components with tight tolerances.
  • Ran multiple CNC machines simultaneously to increase production capacity.
  • Trained and coached new team members on proper machine set-up procedures.

Administrative Support Manager/Customer Service Manager

Ultimate Solutions, LLC
04.2008 - 04.2009

Customer Service and front Desk

Scheduling of workers for client sites

Development of work instructions for workers

Payroll, invoicing, accounts payable, receivable, daily banking

School Bus Driver

Reeths Puffer and Fruitport Schools
09.2005 - 04.2008
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.

Roll Form Technician

Concept Engineering & Manufacturing
01.1997 - 09.2005

Lift truck operator

Die set up and change over

Running Machines & Auxiliary Equipment

Packaging Product

Inspection of product raw material to finished product

Development of quality criteria based on customer requirements

started as machine operator moved into inspection tech. position during my employment

Education

High School Diploma -

Fruitport High School
Fruitport MI
01-1980

Skills

  • Customer service
  • Remote support
  • Support services
  • Customer relationship management

Timeline

S. U. D. Support Specialist

Pioneer Resources
02.2024 - 12.2024

Machine Specialist

GE Aviation
06.2014 - 05.2023

Administrative Support Manager/Customer Service Manager

Ultimate Solutions, LLC
04.2008 - 04.2009

School Bus Driver

Reeths Puffer and Fruitport Schools
09.2005 - 04.2008

Roll Form Technician

Concept Engineering & Manufacturing
01.1997 - 09.2005

High School Diploma -

Fruitport High School
Annette Krehn