Annette Lavado

• Prepared daily cash flow statements for management review.
• Maintained the general ledger system to ensure accurate recording of all transactions.
• Assisted in the preparation of monthly financial statements and reports.
• Developed procedures for more efficient workflow in accounting department.
• Assisted auditors during year-end audits to provide necessary documentation.
• Performed AP, AR, & Collections Responsibilities

AP:

• Assist with invoicing and billing for services and contracts
• Notarize documents as needed such as lien waivers, sub tier waivers, & retainage pay applications
• Answered questions from customers regarding their billing or payment status.
• Managed daily bookkeeping functions and financial reporting
• Provided support to upper management with special projects related to finance or accounting processes
• Reviewing and resolving issues with financial and operational reports
• Managed vendor relationships by ensuring timely payments and resolving disputes
• Reviewed and corrected discrepancies between invoices, expense reports, purchase orders, packing slips
• Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts
• Generate PO for services
• Worked in maintaining petty cash
• Knowledge of setting up vendors and subcontractors.
• Coded invoices to maintain organized and accurate records.
• Liaised with vendors and suppliers to negotiate payment terms and resolve billing issues.

AR:

• Reconciled accounts receivable ledger to ensure accuracy of balances.
• Generate and properly distribute pay applications to general contractors
• Collect and allocate payments
• Carry out billing, collection, and reporting activities according to specific deadlines
• Send Customer invoices, statements, and payment reminders
• Follow up and communicate with customers regarding outstanding invoices
• Investigate and resolve billing and payment issues including chargebacks, disputes and refunds
• Support collection efforts
• Generated reports detailing outstanding customer balances and aging information.
• Negotiating payment arrangements.
• Processed invoices, payments and credits for customers.
• Reviewed contracts and agreements prior to setting up new customers in order to ensure proper terms are applied correctly.
• Performed office duties and administrative tasks to facilitate accounts receivable departmental functions.

Collections:

• Monitor accounts to identify overdue payments & process refunds as needed
• Recommend collection improvement measures
• Collect payments on past due accounts
• Remitted payments received from customers promptly while adhering to all applicable laws and regulations governing the collection process
• Negotiating settlements
• Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements
• Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status
• Processed incoming payments accurately using computerized systems; verified amounts against invoices and statements before posting transactions
• Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database
• Kept abreast of changes in federal and state laws affecting collections processes; updated procedures accordingly within the organization

• Performed AP responsibilities within 12 branches across the USA
• Worked in reviewing GL accounts and PO's for every invoice before entering into Chempax software
• Coordinate with vendors and assist to recover overdue payments
• Evaluate all invoices received from vendors, verify receipts dates and paper invoices
• Resolve any account payable issue and administer invoices for vendors and non-vendors
• Review & evaluate expense reports
• Processed all credit memos as needed
• Monitor every invoice to get paid on time & ensure discount advantages when applicable
• Develop and maintain professional relationships with vendors and handle all inquiries from customers and employees
• Assist with billing coordinator responsibilities
• Issued & reviewed invoices across 12 branches
• Properly distribute invoices
• Prepare and submit statements
• Process credit card payments.
• Processed invoices and payments in a timely manner.
• Assisted in generating 1099 forms for all applicable vendors.

• Drive profit through both inbound and permission-based outbound calls by utilizing persuasive sales techniques
• Consistently perform on exceeding sales goals and meeting quality assurance requirements
• Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
• Provided customer service to clients through phone and email communication.
• Maintained accurate records of all customer interactions, process customer accounts and file documents.
• Attended team meetings regularly to discuss updates on products, services and policies changes.
• Participated in ongoing training programs related to job duties or responsibilities.
• Responded promptly to customer inquiries and complaints in a professional manner.

• Oversee cycle of order fulfillment
• Insure proper handling of supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely
• Coordinate personnel to achieve the effective distribution of goods.
• Oversaw loading and unloading activities at warehouses and distribution centers.

• File personal Tax Returns 1040
• Update & maintain financial statements every month
• Process Sales Tax payments for clients
• Perform payroll reports both quarterly and annually
• Reconciled bank accounts and credit cards
• Worked various data entries into CSA Software
• Developed an understanding of maintaining records of assets, liabilities, profits and loss and tax liabilities.
• Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
• Reported on financial results including balance sheets, income statements, cash flow statements.
• Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.

• Data entry
• Participated in training sessions to gain knowledge of new systems or procedures related to the department's activities
• Worked with Pro-series, QuickBooks & assisted with Payroll entry
• Documented and properly stored various files for each client
• Scan each specific form for specific client such: E-file Signature Forms, Form 1040, Form 9325
• E-filed Tax Returns