Annette Marler
Accounts Receivable
Jasper,AL
Summary
Detail-oriented Accounts Receivable Supervisor skilled in leadership, financial reporting, and collections management. Proven ability to implement strategies that reduce outstanding receivables, improve team performance, and enhance customer satisfaction through effective communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Supervisor
ConvergeOne, Inc. (previously ASI Inc.)
Eagan, MN
07.2018 - 10.2025
- Led accounts receivable team to streamline billing processes and improve cash flow management.
- Developed and implemented strategies to reduce outstanding receivables and enhance collection efforts.
- Supervised daily operations, ensuring compliance with financial policies and accuracy in reporting.
- Mentored staff on best practices for credit analysis and customer account management.
- Analyzed aging reports to identify trends, facilitating proactive resolution of payment issues.
- Collaborated with cross-functional teams to resolve discrepancies and improve customer satisfaction levels.
- Established key performance indicators to monitor team performance and drive continuous improvement initiatives.
- Trained new employees on software systems and accounting procedures, fostering a knowledgeable workforce.
- Set goals for accounts receivable team of 8 clerks and developed strategies to meet goals.
Accounts Receivable & Credit Manager
Arrow Systems Integration, Inc. (ASI, Inc.)
Irving, TX
08.2010 - 07.2018
- Developed credit policies to enhance risk management and optimize lending procedures.
- Led team in evaluating credit applications, ensuring compliance with regulatory standards.
- Implemented new credit scoring systems, improving assessment accuracy and efficiency.
- Mentored junior staff on best practices in credit analysis and risk assessment techniques.
- Monthly, Quarterly, Annual SOX compliant reporting
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
- Maximized cash flow for the company by monitoring outstanding debts and optimizing collection efforts.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Managed accounts receivable processes to ensure timely collections and minimize overdue balances.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Developed and maintained strong client relationships, fostering trust and open communication.
Accounts Receivable Team Lead
Shared Technologies, Inc. (acquired by Arrow Electronics)
Coppell, TX
03.2008 - 08.2010
- Led accounts receivable team to ensure timely collections and accurate reporting.
- Streamlined invoicing processes, reducing discrepancies and improving cash flow efficiency.
- Mentored junior staff, enhancing team performance through targeted training and support.
- Developed and implemented best practices for credit risk assessment, minimizing financial exposure.
Accounts Receivable Specialist
Shared Technologies, Inc. (acquired by Arrow Electronics)
Coppell, TX
11.2006 - 03.2008
- Reviewed and reconciled accounts to ensure accuracy of customer payments.
- Processed invoices and managed collections to minimize outstanding receivables.
- Developed and maintained relationships with clients to enhance payment compliance.
- Analyzed aging reports to identify delinquent accounts for targeted follow-up.
Skills
- NetSuite Financial System
- Great Plains Financial System
- Aspect Software
- Microsoft Suite
- Payment negotiations
- Financial reporting
- Cash application
- Performance improvement
- Audit support
- Credit management
- Revenue recognition and forecasting
- Account reconciliation
- Aging balance management
- Time management
- Attention to detail
- Multitasking and organization
- Reliability
- Verbal and written communication
- Decision-making
Timeline
Accounts Receivable Supervisor
ConvergeOne, Inc. (previously ASI Inc.)
07.2018 - 10.2025
Accounts Receivable & Credit Manager
Arrow Systems Integration, Inc. (ASI, Inc.)
08.2010 - 07.2018
Accounts Receivable Team Lead
Shared Technologies, Inc. (acquired by Arrow Electronics)
03.2008 - 08.2010
Accounts Receivable Specialist
Shared Technologies, Inc. (acquired by Arrow Electronics)
11.2006 - 03.2008