ANNETTE MARSHALL
Normal,IL
Summary
Industrious Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 10 years of related experience in basic maintenance tasks, equipment operation and inspection abilities.
Overview
9
9
years of professional experience
Work History
Production Worker
Randstad (State Farm)
Bloomington, IL
08.2022 - Current
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient or align components and parts with vehicles on assembly line
- Put together parts to build more complex units
- Read and understand assembly instructions and follow established production procedures
- Gather all material and equipment needed for your role
- Check output to ensure highest quality
- Maintain equipment in good condition
- Keep records of production quantities and time required
- Report issues, malfunctions, or defective parts
- Apply problem-solving skills in order to maintain high standard-of-quality
- Produce to Standard Operating Procedures, and clearly identify irregularities that may cause damage or inefficiency
- Suggest alternatives or improvements to processes for your team and other teams
Security Receptionist
G4S Secure Solutions
Bloomington, IL
02.2020 - 09.2022
- Courteous and respectful to employments
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Confirmed appointments, communicated with clients and updated client records.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Routed incoming mail and messages to relevant personnel without delay.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Orchestrated more than 100 timely shipments between offices and customers
- Collected, sorted, distributed and sent mail and packages
Shuttle Driver
Timi's Tour
Moweaqua, IL
02.2022 - 04.2022
- Transported customers to and from parking lot to plant.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Drove vary-passenger shuttle bus to and from terminal.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Route Sales Representative
Frito-Lay
Summit, IL
11.2017 - 02.2019
- Displayed products properly at customer sites and according to company specifications and policies
- Immediately addressed problems with customers to promote speedy resolution
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Processed payments, made change and provided receipts.
- Brought in $600+ per month in revenue by actively promoting Frito-Lay sales throughout route
Customer Service professional
Courier | FedEx Express
Northbrook, IL
11.2012 - 12.2017
- Maintain safety responsibility and adhere to schedule deliveries
- Ability to handle complex situations with customers
- Responsible for collecting, organizing, and delivering parcels
- Greeted recipients, delivered packages and parcels, and acquired proper signatures for all deliveries
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Assisted 150 customers by answering questions, responding to inquiries and handling telephone requests
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 150 customers each day
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Processed 150 invoices each weeks and mailed documentation to clients
Education
Associate of Science - Business Administration And Management
Heartlnad Community
1500 W Raab Rd, Normal IL, 6176101.2023
Skills
- Quality Inspections and Reporting
- Stage Shows
- Defect Identification
- Root Cause Analysis Participation
- Packing Slip Verification
- Health Information Policy and Procedure Development
- Machine Setup and Shutdown
- Handheld Scanners
- Teamwork and Communication
- Equipment Efficiency
Timeline
Production Worker
Randstad (State Farm)
08.2022 - Current
Shuttle Driver
Timi's Tour
02.2022 - 04.2022
Security Receptionist
G4S Secure Solutions
02.2020 - 09.2022
Route Sales Representative
Frito-Lay
11.2017 - 02.2019
Customer Service professional
Courier | FedEx Express
11.2012 - 12.2017
Associate of Science - Business Administration And Management
Heartlnad Community