Annette McQueen

Assisted with data entry for racers into appropriate classes using Compulink, a DOS-based drag race timing system. Supported event operations during weekend racing events. Collaborated with team members to ensure smooth race execution.

• Provided security support for VIP area during two annual race events in May and September.
• Operated porta tree timing system during pop-up races in the tower.

• Conducted regular inspections to ensure adherence to company standards and client expectations.
• Conducted staff training on cleaning procedures and quality standards to elevate operational efficiency.
• Analyzed customer feedback to identify opportunities for improving service quality and operational efficiency.
• Assisted manager with daily operations. Responded to customer phone inquiries. Sent email and text reminders to clients. Entered new customer information into sales force program. Provided quotes to potential customers via phone and in-house. Organized daily cleaning schedules. Managed daily laundry tasks.
• Facilitated training sessions for new hires on effective cleaning procedures.

• Cleaned and sanitized guest rooms and common areas to ensure high standards of cleanliness.
• Implemented efficient cleaning techniques to reduce time spent on room turnovers while maintaining quality standards.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

• Ensured pristine environment for guests by executing thorough daily housekeeping tasks.
• Executed regular inspections of guest rooms to ensure optimal maintenance standards.
• Executed thorough vacuuming of rugs and carpeted areas in office lobbies and corridors.
• Executed removal of bed sheets and towels from rooms, ensuring proper handling and sanitation protocols.
• Facilitated guest engagement regarding room requirements and amenities to enhance overall satisfaction.
• Managed operation of electronic backpack vacuums and floor sweepers to ensure cleanliness and efficiency.