ANNETTE METOYER
Brooklyn,NY
Summary
Dedicated professional with expertise in document management and data entry. Known for effective communication skills and collaborative approach, contributing to improved retention and streamlined office operations in law enforcement settings.
Overview
19
19
years of professional experience
Work History
SENIOR POLICE ADMINISTRATIVE AIDE
CITY OF NEW YORK NYPD
BROOKLYN, NY
03.2023 - Current
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Collaborated with other departments to ensure efficient use of resources across the organization.
- Answered incoming calls from citizens and provided them with assistance regarding their inquiries.
- Provided administrative support to police officers, including filing and organizing documents.
- Maintained a professional office environment by ensuring that all supplies were stocked and organized properly.
- Served as a liaison between police officers, community members, local businesses and other law enforcement agencies.
- Greeted visitors in person or on the telephone and responded to their requests for information.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
Police Administrative Aide
CITY OF NEW YORK NYPD
BROOKLYN, NY
06.2006 - 03.2023
- Assisted in preparing reports and documentation for ongoing investigations.
- Coordinated scheduling and appointments for officers and department staff.
- Managed administrative tasks for law enforcement personnel and departments.
- Facilitated communication between various units within the police department.
- Processed incoming requests for information from the public and other agencies.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
- Inputted data into databases to track information related to crime statistics.
- Answered incoming calls from citizens and provided them with assistance regarding their inquiries.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY12-2019
Skills
- Document management
- Policy writing
- Data entry
- Scheduling coordination
- Report preparation
- Customer relationship management
Timeline
SENIOR POLICE ADMINISTRATIVE AIDE
CITY OF NEW YORK NYPD
03.2023 - Current
Police Administrative Aide
CITY OF NEW YORK NYPD
06.2006 - 03.2023
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
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