Annette Mire

• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Introduced innovative ideas that led to increased efficiency in managing complex client accounts.
• Developed report tracking documents that help decrease fresh food spoilage by 50%.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Facilitated regular meetings with team members to discuss progress on projects and address any challenges or concerns.
• Proficient in new technology systems aimed at optimizing departmental operations and enhancing overall productivity
• Established clear lines of communication between departments involved in delivering services to clients ensuring all parties were updated regularly about project developments.
• Developed and shared training decks for new systems.

Responsible for order management of 50+ schools by analyzing order data to mitigate loss.

• Forecasted and tracked key account metrics.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Streamlined internal processes for better efficiency in account management tasks.
• Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

• Built client relationships by acting as liaison between customer server and sales teams.
• Developed and maintained healthy relationship with key decision makers and contacts at assigned schools.
• Analyzed and reported on customer activity, business trends, and areas of concern.
• Contacted regular and prospective customers to explain new products and increase sales.
• Consulted with school clients to resolve problems and provide ongoing support.
• Created marketing strategies and promotional methods to drive growth.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.

• Successfully managed portfolio of over 40 school accounts.
• Effectively deployed tastings, promotions, and other marketing tools to increase participation.
• Regularly visited each assigned school to ensure performance and to further develop relationships.
• Trained peers and new hires on internal system supports and implementation plans.
• Maintained central database of key contacts, financial impact and key issues.
• Executed successful events and meeting with board members and administrators.