Annette Muchoki

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage by 15 %

Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Developed strong cooperative relationships with coworkers and managers at a 50% rate
• Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.