Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Additional Information
Languages
Timeline
AccountManager
Annette Mulkay

Annette Mulkay

Spring,TX

Summary

Professional of 27 years, seeking a Business Analyst role after recently completing a master's degree in biomedical informatics. Diverse experience includes leadership, analysis, and executing 3 years of IT projects, bringing rigor for business and quantitative purposes.

Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Communicative and collaborative with history of improving business operations to support growth and revenue. Proactive analyst with 27 years of management experience in small start-up business environments.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Investigative Researcher & Analyst

IRA
02.2023 - Current
  • Gathered, organized. and analyzed information for research purposes.
  • Interpreted patterns and trends.
  • Sorted data into well-organized formats and transformed into figures.
  • Wrote reviews, and summaries regarding real estate and SEC filings.
  • Extracted and organized over 10K records or 2.4 MB of data

Machine Learning Training

EliteTech
11.2022 - 01.2023
  • Machine Learning intensive course, Elite Tech training
  • Compiled, cleaned and manipulated data for proper handling.
  • Devised and deployed predictive models (Linear, Logistic), Random Forest and K-Nearest Neighbor using Python and Jupyter Notebook; achieved 15-20% increase in accuracy compared to non-ML models.
  • Transformed raw data to conform to assumptions of machine learning algorithm

Data Analyst Training

Elite Tech
11.2022 - 01.2023
  • Tableau visualizations for business data requirements, SQL queries, and Python libraries
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Utilized data visualization tools to effectively communicate business insights.
  • Participated in requirements meetings to understand business needs.
  • Used statistical methods to analyze data and generate useful business reports.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes for 56 business problems.

Graduate Student Researcher

University of Texas Health Sciences at Houston
01.2022 - 12.2022
  • Developed and executed Retrospective Cohort research study on COVID-19 vaccination
  • Examined large-scale CDC and HHS datasets to test research hypotheses and investigate the relationship between socio-demographic factors and health outcomes in adults >18 years; results informed development of targeted interventions and community outreach programs
  • Prepared fact sheets, tables, and graphs to summarize research results.
  • Assisted with writing and editing results for publication in journals.

Graduate Statistics

Biomedical Informatics UTHealth Houston
05.2022 - 08.2022
  • Includes correlation, parametric and non- parametric inferential methods including t-tests, analysis of variance, chi-square, Kruskal-Wallis, Mann- Whitney, and Wilcoxon tests of significance, as well as tests of measures of association. ANOVA also used for analysis.
  • Healthcare data used aligns with current Biomedical and Population Health topics to make effective policy and business decisions.
  • Using R programming evaluated frequency distributions, variance, hypothesis testing measuring > 90% accuracy.

Informatics Analyst

Lonestar Family Health Center
08.2021 - 12.2021
  • IT practicum at Lonestar FQHC in collaboration with University of Texas.
  • Project Team included Chief Operations Officer, Director of Informatics, Business Intelligence Analyst, and Clinical Coordinator
  • Worked with Informatics team to deploy 600 BP cuffs to FQHC patients for Target BP program
  • Designed workflow diagram for hypertensive patient (pre-visit to visit to post-visit)
  • Data flow diagram (DFD) from AHA-donated Bluetooth-enabled blood pressure cuff to A&D Connect app to Allscripts Health patient portal
  • Familiarized with Allscripts AAP UDS reporting software
  • Connected with Allscripts to solve technical inoperability issues between Allscripts Pro EMR and Allscripts Healthfully to prevent data loss
  • Designed training materials for clinical staff and patients
  • Offered visualization opinions on Tableau dashboard for providers' documentation
  • Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
  • Influenced care outcomes by implementing improvements and optimizing health information technology.
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Researched and validated clinical data.
  • Analyzed electronic health records to identify areas for care improvement and cost reduction.
  • Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions.
  • Operated computer-based systems to retrieve and store information and records.
  • Incorporated quality improvement and safety-enhancing methodologies and tools to improve workflow processes,
  • Provided guidance in development, implementation and maintenance of company clinical information system
  • Liaised between providers and IT team to inform management and facilitate project completion
  • Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology
  • Supported corporate objectives and applied team feedback to develop and implement information system strategy
  • Provided guidance for cross-departmental clinical improvements
  • Analyzed electronic health records to identify areas for care improvement and cost reduction
  • Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions

Graduate Student Research Project

University of Texas
05.2021 - 08.2021
  • Information regarding Las Colonias, Community Health Workers, and informatics-based Salud y Vida! diabetes program
  • Project objective to test effectiveness of telehealth informatics for Community Health Workers ¡Salud y Vidas! (Healthy Living!), telehealth-CHW-diabetes program for Mexican-Americans living in Cameron Park, poor Colonia in South Texas border region
  • Subjects: Spanish-speaking Mexican American Community Health Workers (n= 41) 18 years of age and older
  • Intervention: training was remote based.
  • Prepared fact sheets, tables, and graphs to summarize research results.
  • Assisted with writing and editing results for publication in journals.

Graduate Research Assistant and Teaching Assistant

University of Texas Health Sciences
09.2020 - 03.2021
  • Completed administrative and research duties per professor request.
  • Graded students' weekly assignments and semester group projects with noted feedback and suggestions.
  • Provided comprehensive student assistance and support throughout course.
  • Gathered, organized and entered data into Canvas LMS.
  • Successful students completing courses totaled > 120.

Graduate Student (Tableau visualizations developer)

University of Texas Health Sciences
05.2020 - 08.2020
  • Tableau and Tableau Prep software were utilized to create clinical informatics visualizations
  • Using de- identified datasets, following portfolio is available for viewing:
  • Https://public.tableau.com/profile/annette.mulkay
  • Keywords: Tableau, TableauPrep, R, TidyR, ShinyR, R Studio, clinical/health outcomes research studies, research skills.

Graduate Project Manager

UTHealth
01.2020 - 05.2020
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance through data tracking and provided detailed project status updates to stakeholders and executive management.
  • Identified areas of improvement and made adjustments with cross-functional teams to resolve project issues and mitigate risks.
  • Met 100 % project deadlines without sacrificing quality or safety.
  • Achieved 100% of HIPAA standards

Nurse Informatics Trainer

CENIKOR FOUNDATION
11.2018 - 02.2019
  • Welligent EHR training
  • Redesigned PowerPoint decks and delivered course content via Zoom videoconferencing technology
  • Course to comply with Cenikor Foundation training for nurses in areas of scheduling medications, treatments, and other documentation
  • Reported user feedback to Welligent Administrator
  • Abuse, Neglect, and Exploitation Training
  • Designed original PowerPoint/Zoom webinar training for Cenikor Foundation
  • Designed eight-hour 2 way-audio/video course to comply with state requirements TAC 441 &448

Clinic RN-Substitute

Klein Independent School District
10.2013 - 05.2018
  • Managed elementary, middle, and high school clinics for full-time RN staff when coverage needed
  • Utilized Health Office, Klein ISD clinic Electronic Medical Record (EMR) Keywords: Clinical data, clinical informatics, clinical interoperability.
  • Partnered with support technicians, nursing staff and social workers to coordinate services in over 26 Klein ISD schools

Investment Analyst, Principal

A & E Homebuyers
05.2000 - 05.2013
  • Utilized financial and real estate information systems,
  • Bought and sold real estate namely, single-family homes with OPM (Other People's Money)
  • Conducted detailed investment analysis, calculations and reports
  • Leveraged investors' money to purchase pre-foreclosure homes undervalued by at least 20%
  • 3 single-family homes yielded 110%, 140%, and 115% ROI in 18 months.

Nurse Instructional and Informatics Designer

Arterial Blood Gas, ABG
01.2012 - 12.2012
  • Designed an e-learning healthcare course for Professional Healthcare Education Services (PHES)
  • Redesigned Medical-Surgical course with embedded online quizzes
  • Designed course to comply with state requirements and telehealth education.

Healthcare Instructional and Informatics Developer

Purdue University
01.1997 - 09.1999
  • Nursing of childbearing families: Home visit curriculum
  • Consulted with Purdue University Maternal Newborn Nursing instructors
  • Improved nursing students' performance during post-partum home visits
  • Developed student manual, case scenario/role-play with live instruction, and student evaluation
  • Demonstrated use of materials by directing first role-play
  • Curriculum was incorporated into BSN curriculum

Education

Master of Science - Biomedical Informatics

School of Biomedical Informatics, University of Texas Health Sciences
Houston
12.2022

Master of Science - Instructional Design

Purdue University
West Lafayette, IN
05.2000

Bachelor of Science - Nursing

Brigham Young University
Provo, UT
08.1994

Skills

  • Data analysis
  • Strategic planning
  • Quality assurance
  • Business process mapping
  • Predictive modeling
  • Microsoft Office Suite
  • Needs assessments
  • Gap analysis

Accomplishments

  • What is the role of nurse practitioners today?
  • How do nurse practitioners perceive their role in health care reform?
  • What do nurse practitioners perceive as barriers to acceptance in the current healthcare delivery system?
  • What policy changes do nurse practitioners view as necessary to enable them to meet their potential for practice in the future
  • Please note: The website refers to my original work that was re-published twenty years later
  • Nurse Practitioners' Present and Future Viability," republished in Office of Research and Creative Activities (ORCA), BYU 2014
  • Http://jur.byu.edu/?p=10218 2014

Certification

Requirements Gathering (10+ years) Business Requirements (10+ years) Report writing (10+ years) Project management (10+ years) Systems analysis (10+ years) Project management (10+ years) Health information management (6 years) Analysis skills (10+ years) Instructional Design (10+ years) HIPAA (10+ years) Presentation skills (10+ years) Research skills (10+ years) Writing skills (10+ years) Tableau- Data visualization (3 years) HITECH (3 years)

Additional Information

  • Received the University of Texas Lex Frieden Scholarship Award for achievement in health informatics. Interests: Informatics, Data & Analysis, and Project Management , Authorized to work in the US for any employer.
  • https://public.tableau.com/profile/annette.mulkay https://www.linkedin.com/in/annette-mulkay Awards , Lex Frieden Scholarship Fund Award at UTHealth School of Biomedical Informatics, January 2021. I was the recipient of the Lex Frieden Scholarship for Disability and Health Informatics award. I feel both honored and grateful to receive this award. Certifications and Licenses , RN license

Languages

Chinese (Mandarin)
Limited Working

Timeline

Investigative Researcher & Analyst

IRA
02.2023 - Current

Machine Learning Training

EliteTech
11.2022 - 01.2023

Data Analyst Training

Elite Tech
11.2022 - 01.2023

Graduate Statistics

Biomedical Informatics UTHealth Houston
05.2022 - 08.2022

Graduate Student Researcher

University of Texas Health Sciences at Houston
01.2022 - 12.2022

Informatics Analyst

Lonestar Family Health Center
08.2021 - 12.2021

Graduate Student Research Project

University of Texas
05.2021 - 08.2021

Graduate Research Assistant and Teaching Assistant

University of Texas Health Sciences
09.2020 - 03.2021

Graduate Student (Tableau visualizations developer)

University of Texas Health Sciences
05.2020 - 08.2020

Graduate Project Manager

UTHealth
01.2020 - 05.2020

Nurse Informatics Trainer

CENIKOR FOUNDATION
11.2018 - 02.2019

Clinic RN-Substitute

Klein Independent School District
10.2013 - 05.2018

Nurse Instructional and Informatics Designer

Arterial Blood Gas, ABG
01.2012 - 12.2012

Investment Analyst, Principal

A & E Homebuyers
05.2000 - 05.2013

Healthcare Instructional and Informatics Developer

Purdue University
01.1997 - 09.1999

Master of Science - Biomedical Informatics

School of Biomedical Informatics, University of Texas Health Sciences

Master of Science - Instructional Design

Purdue University

Bachelor of Science - Nursing

Brigham Young University
Annette Mulkay