Annette Paulino
Baltimore,Maryland
Summary
Professional, reliable warehouse operations expert with strong focus on efficient material handling and inventory management. Proven ability to collaborate effectively within diverse teams, adapting to changing demands to achieve results. Skilled in order picking, picking, recieving and sorter. Known for strong work ethic, problem-solving abilities, and commitment to workplace safety.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening , analytical problem-solving skills and bilingual . Enhances customer experiences by understanding customer desires and providing customized solutions to build loyalty.
Overview
2027
2027
years of professional experience
Work History
Material Handler
Kohls Distribution Center
Edgewood, Maryland
06 2018 - Current
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- In Charge of picking online order for customers.
- Fast pace environment complete task in timely fashion.
- Help out in other departments such as Replenishment, Packing, Receiving and Sorter.
Call Center Representative/Spanish Interpreter
Family Health Centers of Baltimore
Baltimore, Maryland
06 2011 - 05 2017
- In Charge of scheduling appointment and rescheduling appointment for patient.
- Sending communication message from patient to provider and clinical staff regarding medication refill and other medical reason.
- Interpreter for spanish speaking patient.
- Help doctors, registration staff, clinical staff, and dental staff interpreter for spanish speaking patient.
Dispatcher
Iram Airport Company
Warwick, RI
05 2005 - 05 2008
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- In charge of giving direction to the employee on where to pickup the customer to provide wheelchair assist to airline gate number.
- Perform a full range of radio and telephone operational duties.
Education
High School Diploma -
Cranston High School East
Cranston, Rhode Island06.2005
Associate Degree of Science - Business Administration
Southern New Hampshire University
Manchester, NH09.2025
Skills
- Warehouse experience
- Bilingual
- Iam fluent in both English and Spanish
- Very good communication and organizational skills
- Familiarity with computer applications such as Microsoft office tools, EHR Intergy, Excel and Powerpoint
- Problem solving
- Responsibility
- Keyboarding
- Packing, Picking, Replenishing, Recieving and sorter experience in warehouse
- Experience using RF gun scanner for order fulfillment
- Multitasker
- Time management
Timeline
Material Handler
Kohls Distribution Center
06 2018 - Current
Call Center Representative/Spanish Interpreter
Family Health Centers of Baltimore
06 2011 - 05 2017
Dispatcher
Iram Airport Company
05 2005 - 05 2008
High School Diploma -
Cranston High School East
Associate Degree of Science - Business Administration
Southern New Hampshire University