Summary
Overview
Work History
Education
Skills
Timeline
Intern
Annette Petty

Annette Petty

New Orleans,LA

Summary

Multi-talented compassionate personal Care Aide with 25 years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, personal hygiene support and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.

Overview

26
26
years of professional experience

Work History

Direct Service Worker

Total Assurance Inc (504) 465-0760
4300 S I-10 Service Rd. Ste#209 Metairie, LA
04.2018 - Current
  • Provided direct care to individuals with disabilities in a residential setting/Partnered with registered nurses and physiotherapists to provide care to patients.
  • Supported individuals in developing independent living skills and daily activities of living.
  • Assisted individuals in accessing community resources, such as recreational activities and medical services.
  • Participated in individualized service planning meetings with the interdisciplinary team.
  • Developed and implemented behavior intervention plans for challenging behaviors.
  • Monitored health conditions and reported changes to appropriate personnel.
  • Maintained accurate documentation of client progress, behaviors, incidents. according to agency standards.
  • Conducted home visits to ensure safety of clients and compliance with agency regulations.
  • Coordinated transportation for appointments, errands, and other needs as required by each individual's plan of care.
  • Provided crisis intervention when needed while ensuring safety of all involved parties.
  • Engaged clients in meaningful activities tailored to their interests and abilities.
  • Facilitated info between family/caregivers and service providers.
  • Attended trainings pertinent to job responsibilities on a regular basis.
  • Worked cooperatively with co-workers to provide quality care for clients.
  • Assisted with meal preparation, bathing, toileting, grooming, dressing., as necessary.
  • Served as an advocate for individuals receiving services from the organization.
  • Ensured that medications were taken correctly according to physician orders.
  • Encouraged independence through positive reinforcement techniques.
  • Observed client interactions with others and provided feedback as needed.
  • Maintained knowledge of current policies related to client rights and confidentiality laws.
  • Researched new ideas or strategies that could be incorporated into programming efforts.
  • Tracked and reported clients' progress based on observations and conversations.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Assisted with meal planning to meet nutritional plans.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Improved patient outlook and daily living through compassionate care./Instructed family members on how to provide bedside care.
  • Assisted with basic care for elderly patients, scheduled appointments and managed finances and legal matters.
  • Assisted over 22 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Improved resident and staff engagement through group activities.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Drove clients to doctors' appointments and social outings.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Consulted with client care team to continually update care plans.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contributed to case reviews of client status and progress.

Certified Nursing Assistant

River Palm Nursing Home
New Orleans, LA
01.2007 - 11.2018
  • Prometric certification
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Administered medications as directed by registered nurse or physician.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Collected specimens from patients for laboratory testing purposes.
  • Administered medications and educated patients and families on correct at-home administration.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Reminded/Given patients to take prescribed medications or nutritional supplements.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

Certified Nursing Assistant

JoEllen Smith Nursing Home (504) 361-7923
4502 General Meyer Ave., New Orleans, LA
01.2010 - 06.2015
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or stretcher
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores. (rom)
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Administered medications as directed by registered nurse or physician.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.(ROM)
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Documented information in patient charts and communicated status updates

Certified Nursing Assistant

Our Lady of Wisdom (504) 394-5991
5600 General De Gaulle, New Orleans, LA
06.2015 - 07.2016
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Helped residents walk with or without self-help devices.
  • Used mobility devices to transport patients.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported non-ambulatory residents in range of motion exercises.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.

Personal Sitter

Personal
New Orleans, LA
01.1998 - 01.2003
JoEllen
  • Provided constant monitoring of patients to ensure safety and comfort.
  • Assisted patients with personal hygiene needs such as bathing and toileting.
  • Helped patients maintain a safe environment by removing potential hazards from their rooms.
  • Provided emotional support to patients who were anxious or distressed.
  • Read books and magazines to help keep patients entertained during long stays in hospital rooms.
  • Engaged in conversation with confused or disoriented patients to help them stay calm and relaxed.
  • Communicated effectively with family members regarding patient care needs and progress updates.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Built strong and trusting report with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Offered information, support and comfort to patient families.

Election Poll Worker

Betsy Stoner (Clerk of Court) (504) 658-8370
New Orleans, LA
01.2006 - Current
  • Commissioner in Charge
  • Provided assistance to voters by explaining voting procedures and answering questions.
  • Verified voter eligibility through checking identification and confirming registration information.
  • Distributed ballots to voters, ensuring they were given the correct ballot type.
  • Monitored polling area to ensure that only eligible voters were allowed to cast their votes.
  • Assisted in setting up the polling station prior to opening time, including arranging chairs and tables for voters.
  • Inspected voting machines before polls opened, verifying that all necessary equipment was present and functioning properly.
  • Maintained order at the polling station, addressing any issues or complaints from voters or poll workers as needed.
  • Ensured compliance with election laws and regulations throughout the day of voting.
  • Collected completed ballots from voters and securely stored them until closing time.
  • Conducted post-election duties such as counting ballots and preparing reports for certification by election officials.
  • Recorded voter turnout data throughout the day of voting, providing updates as needed.
  • Performed troubleshooting on malfunctioning electronic voting machines as needed during the day of voting.
  • Supervised other election workers at assigned stations, delegating tasks as necessary.
  • Educated new poll workers on proper procedures for handling elections.
  • Ensured that each voter had a secure environment in which to cast their vote without interference or intimidation.
  • Confirmed that all required documents were signed before allowing a voter to proceed with casting their ballot.
  • Checked that all forms of identification provided met state requirements before allowing a voter access to the polls.
  • Observed security protocols while transporting ballots between polling places and central counting offices.
  • Adhered strictly to confidentiality policies regarding personal information obtained from voters during an election cycle.
  • Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
  • Instructed voters to properly use voting machines and responded to inquiries and concerns.
  • Collected necessary information from voters to determine correct voting location and ballot.
  • Helped new voters complete registration paperwork and sign-in procedures.
  • Asked questions to obtain voter's name, address and age.
  • Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
  • Closed polling location at end of voting period to calculate and organize final amount of votes.
  • Aided non-English and limited-English speaking voters in voting booths.
  • Conducted routine checks on ballot machines to verify proper working order.
  • Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted guests and vendors to assist in navigating space.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Coordinated support to facilitate general office operations.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Reserved and managed meeting room availability.
  • Monitored office services mailbox for business support needs and requests.
  • Broke down boxes for garbage and recycling.
  • Maintained front desk to provide positive first impression.
  • Answered phones and routed voicemails to respective employees.
  • Received and distributed mail, letters and packages.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Encouraged and improved cross-department internal communication.
  • Participated in credit and collections activities.
  • Assisted with set up for social events and food deliveries.
  • Reviewed and approved vendor invoices.
  • Performed accounting or financial analysis.
  • Stocked inventory and ordered office and kitchen supplies.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Provided HR administrative assistance to management team.

Education

Certificate of General Studies - General Studies

Delgado Community College
New Orleans, LA
04.2015

Certificate - Medical Coding

University of New Orleans
2000 Lakeshore Dr., New Orleans, LA 70148
05.1997

Skills

  • Patient Lifting
  • Electronic Charting
  • Patient Relations
  • Care Plan Implementation

Timeline

Direct Service Worker

Total Assurance Inc (504) 465-0760
04.2018 - Current

Certified Nursing Assistant

Our Lady of Wisdom (504) 394-5991
06.2015 - 07.2016

Certified Nursing Assistant

JoEllen Smith Nursing Home (504) 361-7923
01.2010 - 06.2015

Certified Nursing Assistant

River Palm Nursing Home
01.2007 - 11.2018

Election Poll Worker

Betsy Stoner (Clerk of Court) (504) 658-8370
01.2006 - Current

Personal Sitter

Personal
01.1998 - 01.2003

Certificate of General Studies - General Studies

Delgado Community College

Certificate - Medical Coding

University of New Orleans

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Annette Petty