Annette Phoenix

Certified Medical Assistant

UC Davis

08.2000 - 09.2005

Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Summary

Overview

Work History

In Home Care Provider

Certified Medical Assistant

Education

Associate Of Applied Science - Medical Assistant April

Skills

Certification

Languages

Timeline

In Home Care Provider

Certified Medical Assistant

Associate Of Applied Science - Medical Assistant April

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