Annette Props
San Luis Obispo,CA
Summary
Conscientious Healthcare professional offering over 23 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Registered Medical Assistant
Dignity Health
San Luis Obispo, CA
03.2021 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Documented vital signs and health history for patients in clinic and hospital environments
- Called and faxed pharmacies to submit prescriptions and refills
Ophthalmic Assistant
Luis Obispo Eye Associates
San Luis Obispo, CA
10.2019 - 07.2020
- Administered eye medications for dilation and treatment.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Used Lensometry to measure and record lens power of existing prescriptive spectacles.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts
Registered Medical Assistant
West Dermatology
Arroyo Grande, CA
08.2018 - 06.2019
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Scheduled appointments, registered patients.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- MOHS, preparation and wound care.
Practice Manager
Premier Heart & Vein Care
San Luis Obispo, CA
09.2017 - 09.2018
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task
- Oversaw accounting, budgeting, and financial reporting
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
Lead Registered Medical Assistant
Community Health Center, Women's Health
San Luis Obispo, CA
08.2016 - 09.2017
- Performed site evaluations and team audits and daily huddles
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment
- Evaluated patient care needs, prioritized treatment and maintained patient flow cutting wait time down by 60%
- Performed tests and prepared specimens for laboratory testing
- Member of the LEAN committee to ensure an effective workflow, in return, maximized efficiency, reduced delinquency, implementing system and process improvements.
Registered Medical Assistant
Pediatrics West
Wheat Ridge, CO
05.2011 - 07.2016
- Assisted providers in providing care to infants, children and adolescents
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses
- Efficiently performed insurance verification and pre-certification and pre-authorization functions
- Placed IVs, phlebotomy, mixed and administered immunizations, catheterized infants and toddlers to obtain urine, splinted patient, deep nasal suction
- Performed preliminary physical tests, such as taking blood pressure, weight, height, and temperature, accurately recording results in patient history summary
- Member of HR Committee
Clinical Supervisor
Mile High OBGYN
Greenwood Village, CO
10.2003 - 03.2011
- Directed and managed 15-person team of clinical and support personnel and 2 clinics
- Coordinated weekly work schedules for all department employees
- Provided routine management and emergency response with authoritative and professional manner
- Assisted with inserting long-acting reversible contraceptives devices such as IUDs or Explanation
- Educated patients about medications, procedures and physician's instructions
- Earned reputation for good attendance and hard work
- Created agendas and communication materials for team meetings
- Guided women through perinatal period by confirming pregnancy dates and setting up ultrasounds
- Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options
- Scheduled appointments for patients via phone and in person
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Contacted pharmacies to submit and refill patients' prescriptions
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Education
Associate - Healthcare Management And Medical Assisting
Cambridge College
Aurora 03.1998 - 03.2000
Skills
EMR / EHR
Adaptable
CPR
Phlebotomy
Patient Scheduling
Point of care testing
Medical office administration
Insurance claims
Certification
National Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Registered Medical Assistant
Dignity Health
03.2021 - Current
Ophthalmic Assistant
Luis Obispo Eye Associates
10.2019 - 07.2020
Registered Medical Assistant
West Dermatology
08.2018 - 06.2019
Practice Manager
Premier Heart & Vein Care
09.2017 - 09.2018
Lead Registered Medical Assistant
Community Health Center, Women's Health
08.2016 - 09.2017
Registered Medical Assistant
Pediatrics West
05.2011 - 07.2016
Clinical Supervisor
Mile High OBGYN
10.2003 - 03.2011
Associate - Healthcare Management And Medical Assisting
Cambridge College
03.1998 - 03.2000