Enthusiastic professional, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all task and a fast learner during training .Motivated to learn, grow and excel in all area of expertise presented to me.
Overview
12
12
years of professional experience
Work History
School Cleaner
NYCSS / NYC Springfield Gardens Educational Campus
06.2022 - Current
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Operated buffers and burnishers to clean and polish floors.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Used power scrubbing and waxing machines to scrub and polish floors.
Used organic-based chemicals to disinfect floors, counters and furniture.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained optimal supply levels to meet daily and special cleaning needs.
Operation Agent
DHL Express JFK
06.2021 - Current
Worked flexible hours; night, weekend, and holiday shifts.
Maintained excellent attendance record, consistently arriving to work on time.
Improved operations through consistent hard work and dedication.
Worked closely with Supervisors to maintain optimum levels of communication to effectively and efficiently complete projects.
Chef
Bickles 2 Go Restaurant
10.2020 - Current
Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Generated employee schedules, work assignments and determined appropriate compensation rates.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Properly handled and stored food to eliminate illness and prevent cross-contamination.
Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Planned promotional menu additions based on seasonal pricing and product availability.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Store Manager
Riteaid
04.2014 - 09.2019
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Protected store from loss or theft by setting and enforcing clear security policies.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Managed inventory control, cash control and store opening and closing procedures.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
High School Diploma -
St Elizabeth Technical High School
Jamaica W.I SANTA CRUZ
10.1994
Skills
Order management
Relationship building and management
Team leadership and coaching
Maximizing Profitability
Team Leadership
Store Management
Goals and Performance
Staff training and development
Hourly shift management
Staff Management
Excellent customer service skills
Strategic thinker
Store displays
Timeline
School Cleaner
NYCSS / NYC Springfield Gardens Educational Campus
English Language Arts Teacher at NYC Public Schools-Young Adult Bureau Center-George Washington Educational CampusEnglish Language Arts Teacher at NYC Public Schools-Young Adult Bureau Center-George Washington Educational Campus
Janitor/housekeeping at NYCSS Public Schools/American Campus Communities College of Staten IslandJanitor/housekeeping at NYCSS Public Schools/American Campus Communities College of Staten Island