Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Receptionist
ANNETTE RODRIGUEZ
Open To Work

ANNETTE RODRIGUEZ

Killeen,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Data Entry ClerkMedical Office AssistantInsurance Verification SpecialistMedical Records ClerkClaims Representative

Work Type

Full TimeContract Work

Location Preference

Remote

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceCompany CultureWork from home optionPersonal development programsTeam Building / Company RetreatsPaid sick leaveCareer advancement

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience

Work History

Assistant Clothing Manager * Receiving Specialist * Animal Heath Technician

Murdoch's Ranch & Home Supply
08.2022 - 03.2023
  • Strong expertise with computer systems; able to retrieve information quickly on SKU/UPC, availability (QOH/QOO), retail/cost, date received, etc.
  • Display consistent and sound judgment when dealing with exchanges or returns, consistent with company policy and procedures.
  • Motivate clothing members to stay on focused and on task.
  • Receive all merchandise within a specified timeframe.
  • Handle product returns, recall, and defectives.
  • Organize and maintain receiving area.
  • Provide customers with know-how on hardware and fencing, animal feed and health products, toys and tack.
  • Stock animal feed.
  • Managed clothing inventory, ensuring optimal stock levels and product availability.
  • Implemented efficient workflow processes, improving team productivity and store operations.
  • Resolved customer issues efficiently, creating solutions that benefited both the business and clientele.
  • Enhanced store appearance through regular visual displays updates and efficient space utilization.
  • Managed inventory levels, effectively reducing stock discrepancies and improving overall efficiency.

Retail Sales/Cashier

Burlington Coat Factory
08.2022 - 09.2022
  • Assisted customers in locating merchandise and provided product information.
  • Maintained accurate cash drawers, ensuring balanced registers at end of shifts.
  • Supported store promotions by communicating current offers to customers during their shopping experience.
  • Prevented loss by identifying potential theft risks and following proper security protocols at the register area.
  • Built rapport with customers through friendly conversation, creating a positive shopping experience that fostered repeat business.
  • Perform other tasks as assigned by manager.
  • Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
  • Streamlined checkout process by maintaining a clean and organized cash wrap area.
  • Facilitated a smooth payment process for customers using various methods, including cash, credit cards, gift cards, or mobile payments.
  • Assist in floor moves, merchandising, display maintenance, and housekeeping.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Helped customers complete purchases, locate items, and join reward programs.

Paralegal

City of Killeen
08.2021 - 12.2021
  • Under the supervision of an attorney, assists with the processing of Public Information Requests to include coordinating the gathering of responsive documents with various departments within the city, reviewing and redacting documents, communicating with requestors about their requests, using the Freedom of Information Act (FOIA) software system, writing letters to requestors, and drafting requests for Attorney General Opinions.
  • Excellent communication skills, both verbal and written.
  • Under the supervision of an attorney, prepares resolutions, contracts, leases, ordinances and other miscellaneous legal instruments.
  • Conducts traditional and computer-based legal research.
  • Maintains records and filing systems, focusing on keeping litigation and legal research files current and organized.
  • Operates a vehicle to run errands.
  • Serves as backup to the Executive Assistant, handling phone calls and messages.
  • Serves as backup to the front-desk Receptionist as needed.
  • Performs other duties as assigned.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.

Secretary

Mountain View Elementary School
07.2017 - 09.2017
  • Receives visitors and telephone calls; screens those which can be handled without principal's help.
  • Composes and types of correspondence, memoranda, reports, forms, and similar materials in final form and submits to appropriate entity.
  • Processes incoming and outgoing mail.
  • Utilizes office technology and automation to complete tasks and operates office machines such as electronic typewriter, computer, calculator, fax machine, copy machines; keeps machines in operational readiness.
  • Advises Principal and Attendance Officer attendance trends.
  • Tracks date and time when parent/guardian calls and reports child's absence; calls parent/guardian whose child is out and did not call in.
  • Assists District PEIMS Coordinator by entering/validating/correcting campus-level PEIMS information using weekly edits, e-mail/ faxed requests, PEIMS reports and on campus verification checks. Attends all district PEIMS training sessions relevant to current job responsibilities and disseminates information to appropriate campus staff. Compiles, maintains, and files all reports, records and other attendance/registration documentation as described in Student Attendance Accounting Handbook and PEIMS Data Standards.
  • Maintained accurate records of student attendance and academic performance for administrative reporting.
  • Facilitated communication between faculty, parents, and community members to strengthen school relationships.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Medical Support Assistant

Department of Defense / Carl R. Darnall Army Medical Center / GS-5 Chiropractic Clinic
01.2017 - 04.2017
  • Performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting.
  • Enters, manipulates and/or retrieves information and data from automated systems, such as, Composite Health Care System (CHCS), The Armed Forces Health LongitudinalTechnology Application (ALTHA), Patient Appointment System (PAS), Defense ManpowerHuman Resource System information (DMHRSi), as appropriate to the area assigned.
  • Completes request forms, manually and automated, for individual patient orders, bloodwork, and other requests.
  • Maintains and monitors patient appointment schedules for the clinic/practice.
  • Assisted healthcare providers with patient intake and documentation processes.
  • Coordinated communication between patients and medical staff to ensure clarity of care instructions.
  • Maintained accurate patient records using electronic health record systems for compliance and efficiency.
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Coordinates and/ or schedules patient appointments with other clinics or specialties.
  • Receives patients and visitors as the initial point of contact, in person or telephonically.
  • Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
  • Interviewed patients to verify and update clinical and demographic records.
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Reconciles end-of-day processing and reports.
  • Type routine correspondence, progress, medical statements, memoranda, and statistical reports using various automation systems and programs.
  • Managed patient scheduling and appointments to optimize clinic workflow.
  • Clearly communicates with associated parties during emergency related operations.
  • Coordinated patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
  • Streamlined administrative procedures, enhancing efficiency in patient record management and data entry accuracy.

Secretary

Killeen Independent School District/Auxiliary Human Resources
06.2016 - 09.2016
  • Maintain personnel files of all professional employees of the Killeen Independent School District. Forwards all documents for departing employees.
  • Ensures that each personnel file contains appropriate documents required for the position,such as transcripts, certificates, service records, etc.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Validates all claims of creditable service Assists employees in their efforts to document service outside the district.
  • Acts as notary public for Personnel Services, making sure that personnel documents are true and exact copies.
  • Serves as liaison between the district and the TEA Office of State Funding for verification of service credit.
  • Assists retiring employees in documenting all prior service credits and salary amounts.
  • Performs other duties as may be assigned by the Chief Personnel Officer.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Medical Assistant

Premiere Family Physicians
05.2014 - 09.2014
  • Administered injections and vaccines, ensuring adherence to safety protocols and best practices.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with healthcare providers to streamline workflows and improve patient care processes.
  • Implemented electronic health record systems, increasing efficiency in documentation and data retrieval.
  • Monitored inventory levels of medical supplies, ensuring availability for clinical operations without overstocking.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Provide direct patient care in areas of vital signs, phlebotomy, EKGs, treatment of surgical wounds, gynecological examinations,
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Closely monitor and report changes in patient's rooms in full compliance with regulatory guidelines.
  • Coordinated scheduling of appointments, optimizing physician availability and enhancing patient satisfaction.
  • Provide customer service, processed payments, and coordinated pickups, drop-offs and refills. Ensure safety/sanitary conditions using autoclave, ultrasound, and dry heat instrument sterilization.
  • Assisted with patient intake, gathering medical histories and vital signs for accurate record-keeping.

Medical Assistant

Central Texas Ob/Gyn Associates
03.2014 - 05.2014
  • Provided routine medical care to broad range of patients in an acute care environment.
  • Performed thorough patient assessments and medical procedures, taking vital signs, audiograms, IV and oxygen therapy, suturing, casting, venipuncture, Pap examinations,Colposcopies, and fetal heart monitoring.
  • Advocated and represented patients effectively resolving issues to ensure quality care and excellent patient relations.
  • Performed hematology, microbiology, urinalysis, phlebotomy, serology specimen collection, and any other lab procedures.
  • Used bedside computer to enter patient data, such as medications, diets, and diagnostic testing results.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Security Dispatcher

Sea World
02.2014 - 03.2014
  • Performed operations security and courtesy inspections.
  • Protect personnel, safeguard property, and assist in maintaining discipline through the enforcement of laws, orders, and regulations.
  • Conduct investigations and prepared daily security reports.
  • Recommend action steps to ensure appropriate implementation of security measures in response to threat assessments.
  • Monitored numerous cameras and alarms and conducted hourly checks of the facility.
  • Collaborated with local law enforcement, fire and ambulance units.
  • Monitored security systems and responded to alarms and incidents, ensuring safety protocols followed
  • Coordinated communication between security personnel and management during emergency situations
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
  • Monitored security systems and cameras to ensure safety of park guests and staff.
  • Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Retail Clothing Associate

Caliente Harley Davidson
09.2013 - 11.2013
  • Solved product issues while working with company representatives and senior management.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Completed assigned tasks during store opening or closing procedures, ensuring readiness for business hours.
  • Prepared fitting rooms for customers, ensuring clean and organized spaces to try on garments.
  • Collaborated with team members to meet daily sales goals, creating a positive work environment.
  • Facilitated seamless returns or exchanges for customers while adhering to store policies, preserving client satisfaction.
  • Participated in staff meetings, sharing feedback on store performance and brainstorming improvement strategies.
  • Marketed and sold products; developed merchandise and promotional displays; maintained stock levels.
  • Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Collaborated with team members to manage inventory levels and restock merchandise as needed.
  • Trained new associates on customer service protocols and operational procedures for seamless integration.
  • Assisted customers with product selection and fitting, ensuring a positive shopping experience.
  • Maintained store organization and visual merchandising standards to enhance product displays.

Training Manager

United States Air Force
12.2012 - 10.2013
  • Exercised executive-level management; maintaining and administering an integrated training resource program for 16 inpatient units/515 staff consisting of nurses, physicians,technicians and civilian personnel.
  • Provided formal classroom instruction, utilized PowerPoint displays overhead projectors,handouts, CD's, and videos. Tested and evaluated learners.
  • Provided instruction and training demonstrations on first aid, including CPR and safety issues. Served as principal advisor to the commanding officer in formulating plans, orders, force requirements, and procedural guidance.
  • Supervised, counseled, and performed diverse tasks pertaining to student training.
  • Interpreted federal regulations. Wrote company policies to comply with current regulations.
  • Developed and implemented comprehensive training programs for personnel across various disciplines.
  • Evaluated training outcomes to ensure alignment with operational readiness standards.
  • Mentored junior trainers on instructional techniques and assessment methods.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.

Aerospace Medical Service Technician

United States Air Force
08.2011 - 12.2011
  • Provided direct nursing care in support of Air Force's largest Labor & Delivery Unit.
  • Under the direction of the staff nurse, perform initial assessments of patients upon admission to Triage unit and establish Plan-of-Care for all patients.
  • Precept new personnel exercising strong leadership skills, ability to prioritize and delegate assignments.
  • Record/chart vital signs, measure uterine contractions, monitor fetal heart patterns, and aid in transfer of newborns to Neonatal Intensive Care Unit.
  • Responsible for Shift Leader duties; reviewed end of shift documentation, ensuring accuracy and completeness of forms.
  • Ensure stringent compliance to standards on quality control, infection control, safety, and disposal of hazardous materials.
  • Document medical history and assessments into CHCS and ALTHA medical database.
  • Administered emergency medical care to patients in critical situations.
  • Collaborated with healthcare teams to ensure effective patient transport and treatment.
  • Performed medical tests and collected samples for laboratory analysis.

Aerospace Medical Service Technician/Trainee Health Clinic

United States Air Force
08.2009 - 08.2011
  • Sustain clinic operations; performed CHCS, ALTHA, and PIMR computer functions in support of 6 Primary Care Providers.
  • Involved in administrative functions, including medical billing, patient medical records,purchasing, and inventory/stock control.
  • Review and prepare all documentation required by JCAHO and OSHA regulatory agencies.
  • Coordinate medical appointments with 32 Specialty Clinics for 16 Basic Trainee Squadrons.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Participated in safety drills, ensuring readiness in case of workplace emergencies.
  • Led initiatives to streamline medical supply inventory processes, reducing waste and improving availability.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Assisted in the development and implementation of health education programs for military personnel to promote wellness and prevent illness.
  • Administered vaccinations to military personnel as part of immunization programs, preventing outbreaks among deployed units.
  • Advocated and represented patients effectively resolving issues to ensure quality care and excellent patient relations.

Aerospace Medical Service Technician, Cardiac Intensive Care Unit

United States Air Force
08.2006 - 08.2009
  • Member of the Code Response Team; responded to facility-wide to in-house adult cardiopulmonary arrest as well as intra-hospital ACLS transfers.
  • Address the needs of patients in isolation with Meningitis and other contagious diseases.
  • Monitored cardiac activity of patients using state-of-the-art telemetry technology.
  • Served needs of incarcerated individuals in conjunction with Bexar County Sheriff's Office.
  • Cared for burn victims, cardiac, post-surgical, ICU patients and the terminally ill.
  • Provide bedside care to patients, administer medications, and implement physician orders.
  • Performed urinalysis, phlebotomy, specimen collections, and other lab procedures.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Maintained high standards of quality assurance by consistently calibrating equipment according to manufacturer guidelines.
  • Expedited test result availability for physicians through meticulous documentation practices and timely communication.
  • Assisted in the orientation and training of new staff members, fostering an inclusive learning environment that promoted growth within the profession.
  • Assisted physicians in diagnosing and treating cardiac conditions by providing comprehensive patient assessments.
  • Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.

Aerospace Medical Service Technician, Family Practice Clinic

United States Air Force
08.2004 - 08.2006
  • Provided medical and administrative support to Primary Care Optimization Team serving1,169 beneficiaries.
  • Validate patient appointments and align appointments to reflect patient demand using CHCS computer software.
  • Perform paraprofessional portions of Preventive Health Assessments (PHA) and Preventive Individual Medical Readiness (PIMR) data updates for 462 personnel.
  • Participated in in response training for mass casualty, nuclear and biological exposure and infective diseases.
  • Trained in field exercises to maintain readiness for combat deployment.
  • Counseled and referred accordingly any conditions limiting effective performance of pilot flight crew duties.
  • Performed minor surgical procedures when indicated, offering convenient access to essential services within the family practice setting.
  • Promoted preventive health measures by conducting routine screenings, immunizations, and counseling on lifestyle modifications.
  • Coordinated appointments, ensuring optimal scheduling for patients and providers.
  • Managed electronic health records, ensuring accuracy and confidentiality of patient information.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Aerospace Medical Service Technician/Ambulance Services

United States Air Force
08.2002 - 08.2004
  • Provide emergency treatment and stabilization per age-specific protocol under the direction of Medical Officer of Call.
  • Member of primary emergency medical response to in-flight emergencies and potential mass casualty scenarios.
  • Implement training curriculum for Medical Service Technicians on nursing, laboratory policies, procedures, and operations.
  • Assist flight surgeon with aircraft mishap and physiological incident response investigation and reporting.
  • Operate specialized aircraft life support equipment and aircraft systems related to patient care.
  • Administered emergency medical care in critical situations, ensuring patient safety and well-being.
  • Trained new EMT personnel on protocols, procedures, and best practices for emergency care delivery.
  • Conducted thorough documentation of patient assessments and treatment provided for accurate record-keeping.
  • Streamlined communication between dispatchers, hospitals, and team members to enhance operational efficiency.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Assisted with lifting and moving patients.
  • Responded to 911 calls for medical emergencies.
  • Immobilized patient for placement on stretcher and ambulance transport.

Aerospace Medical Technician, Medical and Surgical Inpatient Unit

United States Air Force
08.1998 - 08.2002
  • Provided support to surgeons, residents, and attending physicians on a 42-bed inpatient unit.
  • Documented physical exams, treatments administered and requisitioned medication and supplies.
  • Addressed acute-care needs of medical patients, including oncology and infectious disease.
  • Assemble and operate equipment for examinations, treatment and procedures to include orthopedic traction and continuous passive motion devices.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Conducted routine health assessments using specialized medical equipment and diagnostic tools.
  • Collaborated with multidisciplinary teams to develop effective treatment plans for patients.
  • Collected and safely handled specimens for laboratory tests.
  • Educated patients about treatments, medications and home care for conditions.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Delivered emotional support to patients and families.
  • Performed medical tests and collected samples for laboratory analysis.
  • Provided patient families with post-medical care instructions.
  • Led initiatives to improve health management processes, enhancing patient care efficiency.
  • Mentored junior technicians in aerospace medical practices and regulatory requirements.
  • Facilitated clear communication between pilots, air traffic controllers, and other key stakeholders during medical emergencies or related incidents in flight operations.

Education

Associates of Applied Science - Paralegal Studies

Kaplan College
San Antonio
05.2016

Allied Health Sciences - EMT-Basic - undefined

Community College of the Air Force
Sheppard Air Force Base, Texas
11.2013

Skills

  • Critical thinking and problem
  • Solving Leadership Skills
  • Fast Learner
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Effective Time Management
  • Health Care
  • Patient Assessment
  • Carrying out Assessments
  • Criminal Justice
  • Phlebotomy
  • Coordination Skills
  • Administrative Operations Customer
  • Service
  • Merchandising
  • Retail Commerce
  • Primary Care
  • Medical Records
  • Safety Principles
  • Microsoft Office
  • Advanced Cardiovascular Life Support (ACLS)
  • Nursing
  • Surgical Procedures
  • Urinalysis
  • Research Skills
  • Assembly and Installation
  • Health Products
  • Administration of Medications
  • Ambulances
  • Neonatology
  • Triage
  • Cardio-Pulmonary Resuscitation (CPR)
  • Infection Control
  • Human Resources
  • Databases
  • Quality Control
  • Task Management
  • Hazardous Materials
  • Leadership
  • Networking Skills
  • Sales
  • Sales Promotion
  • Microsoft Software
  • Operations Security Scheduling
  • Knowledge of Leasing
  • Contract Management
  • Demonstration Skills
  • Phone Support
  • Filing Skills
  • Microsoft Outlook
  • Microsoft Word
  • Office Machines
  • Records Management
  • Telephone Call Reception Management
  • Typing Skills
  • Office Technology
  • Data Entry Skills
  • Cardiac Arrest
  • Critical Care
  • Knowledge of
  • Electrocardiography Medical
  • Emergencies
  • Medical Procedures
  • Patient Advocacy
  • Patient Needs Assessment
  • Telemetry
  • Infectious Diseases Housekeeping
  • Skills
  • Information Technology
  • Maintenance
  • Professional Attitude
  • Prioritization of Requirements
  • Medical Billing and Coding
  • Emergency Medicine
  • Health Assessment
  • Life Support
  • Physiology
  • Medical Tests
  • Biology
  • Occupational Safety and Health
  • Automation
  • Software Applications
  • Incident Response
  • Stock Control
  • Knowledge of Purchasing
  • Processes Microsoft PowerPoint
  • File Systems
  • Knowledge of Fax
  • Telephone Skills
  • Gynaecology
  • Balance Sheets
  • Personnel Data
  • Electronic Medical Records
  • Healthcare Systems
  • Medications
  • Obstetrics
  • Sutures
  • Activities of Daily Living
  • Transportation
  • Management Regulatory
  • Compliance Autoclaves
  • Sample Collection
  • Sterilization
  • Freedom of Information
  • Act Legal Lawsuits
  • Legal Research
  • Legal Services
  • Mediation
  • Testing Skills
  • Business Processes
  • Knowledge of Statistics
  • Printing
  • Microsoft Excel
  • Microsoft Access
  • Public Relations
  • Teaching
  • First Aid and Preparedness
  • Communication Skills
  • Courtesy
  • Ethics
  • Interpersonal Skills
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Problem resolution
  • Work Planning and Prioritization
  • Interpersonal skills
  • Customer relationship management
  • Conflict resolution
  • Analytical thinking
  • Employee training
  • Training and development
  • Operations management
  • MS office
  • Crisis management
  • Administration and reporting
  • Emergency response
  • Shift scheduling
  • Onboarding and orientation
  • Process improvement

LANGUAGES

English

Timeline

Assistant Clothing Manager * Receiving Specialist * Animal Heath Technician

Murdoch's Ranch & Home Supply
08.2022 - 03.2023

Retail Sales/Cashier

Burlington Coat Factory
08.2022 - 09.2022

Paralegal

City of Killeen
08.2021 - 12.2021

Secretary

Mountain View Elementary School
07.2017 - 09.2017

Medical Support Assistant

Department of Defense / Carl R. Darnall Army Medical Center / GS-5 Chiropractic Clinic
01.2017 - 04.2017

Secretary

Killeen Independent School District/Auxiliary Human Resources
06.2016 - 09.2016

Medical Assistant

Premiere Family Physicians
05.2014 - 09.2014

Medical Assistant

Central Texas Ob/Gyn Associates
03.2014 - 05.2014

Security Dispatcher

Sea World
02.2014 - 03.2014

Retail Clothing Associate

Caliente Harley Davidson
09.2013 - 11.2013

Training Manager

United States Air Force
12.2012 - 10.2013

Aerospace Medical Service Technician

United States Air Force
08.2011 - 12.2011

Aerospace Medical Service Technician/Trainee Health Clinic

United States Air Force
08.2009 - 08.2011

Aerospace Medical Service Technician, Cardiac Intensive Care Unit

United States Air Force
08.2006 - 08.2009

Aerospace Medical Service Technician, Family Practice Clinic

United States Air Force
08.2004 - 08.2006

Aerospace Medical Service Technician/Ambulance Services

United States Air Force
08.2002 - 08.2004

Aerospace Medical Technician, Medical and Surgical Inpatient Unit

United States Air Force
08.1998 - 08.2002

Allied Health Sciences - EMT-Basic - undefined

Community College of the Air Force

Associates of Applied Science - Paralegal Studies

Kaplan College