Annette Rowell

Self-motivated leader brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

• Changed organizational culture from fractured to respectful cohesion
• Successful restructuring and/or closure of programs; always keeping individuals served in the forefront of all decision making
• Diverse background creating a vision for crossing multiple lines of business
• Implementation of strategies to aid in effectiveness & efficiency of processes
• Business acumen, systems thinker; understanding how talent enables a business to grow and achieve goals
• Proven experience delivering learning programs and basic organization development practices tied to business objectives
• Possess advanced interpersonal skills necessary to collaborate with all stakeholders and operate across a diverse environment
• Ability to work with diverse populations, consider multiple perspectives, and influence without direct authority
• Supervised team of 6-8 direct reports and numerous indirect reports across region or area.
• Documented and resolved billing issues which led to successfully increasing the Fort Collins bottom-line by 47% from FY 2015 to FY 2016 with 100K less revenue. .
• Skills to handle resistance and conflict constructively
• Recruit, train, develop, and provide ongoing support to management and support staff
• Promote customer satisfaction
• Maximized fiscal performance
• Used Microsoft Excel to develop tracking spreadsheets for record retention and auditing.