Summary
Overview
Work History
Education
Skills
Timeline
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Annette Russell

Modesto,CA
Annette Russell

Summary

Dynamic sales associate with a proven track record at Target, excelling in customer service and cash handling. Recognized for enhancing customer experiences through effective problem-solving and teamwork. Committed to achieving sales goals while maintaining high standards of accuracy and reliability in fast-paced environments.

Overview

2020
years of professional experience

Work History

Traget

Sales Associate / Cashier

Job overview

  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and improve accessibility.
  • Processed transactions efficiently using POS systems, ensuring accurate cash handling.
  • Collaborated with team members to achieve daily sales goals and maintain store standards.

Matrex Casino Restaurant

Server
09.2015 - 05.2019

Job overview

  • Delivered exceptional customer service in high-pressure environments.
  • Assisted in menu item presentations, enhancing guest dining experiences.
  • Managed order accuracy and timely delivery to ensure satisfaction.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Handled cash transactions accurately, maintaining financial integrity.
  • Resolved guest concerns promptly, fostering positive dining experiences.
  • Maintained cleanliness and organization of dining area for optimal ambiance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Alexi's Restaurant

Waitress / Assistant Manager
06.2001 - 08.2015

Job overview

  • Assisted in training new staff on service standards and restaurant protocols.
  • Coordinated daily operations to ensure seamless service during peak hours.
  • Implemented inventory management procedures to optimize resource allocation.
  • Enhanced guest experiences through proactive communication and problem resolution.
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

San Jose Unified
San Jose, CA

High School Diploma

University Overview

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Multi-tasking strength

Listening skills

Problem-solving

Excellent people skills

Reliable and punctual

Exceptional customer service

Relationship building

Cash handling

Money handling

Stocking and receiving

Cash handling accuracy

Timeline

Server
Matrex Casino Restaurant
09.2015 - 05.2019
Waitress / Assistant Manager
Alexi's Restaurant
06.2001 - 08.2015
Sales Associate / Cashier
Traget
San Jose Unified
High School Diploma