Annette Seals
El Paso,TX
Summary
An Assistant Store Manager with many years of experience, specializing in supervising the day-to-day task assignments and willing to take on challenge and have the ability to motivate others. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coach, counsel, and discipline employees. Identifies strategic goals by gathering pertinent business, financial, service, and operations information.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Main Street Market/Petroleum Wholesales
08.2020 - Current
- Assist the manager in offering significant experience in Sales, Customer Service, and Team Support.
- Coordinating retail store operations & co-manage multifarious restaurants (i.e. Subway & other Petroleum wholesales locations across the state)
- Hire and train new staff, oversee daily operations, deal with staff issues, take disciplinary action when necessary and evaluate employee performance.
- Create reports, analyze and interpret retail data, like revenues, expenses and competition in tracking the progress of weekly, monthly, quarterly & annual objectives
- Manage cash and lottery processes.
RV Property Manager
Permian Lodging
06.2018 - 08.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Assistant Manager
Circle K Convenience Store
01.2014 - 06.2018
- Efficient and able to maintain a busy store. Adept at accurately cashing out customers, stocking shelves on a daily, including gasoline sales.
- Effective leadership skills and experience in supervising, training, and developing store staff
- Ensured health and safety compliance through proper food handling and store maintenance
- Resolved customer relation issues to customer satisfaction.
Coordinator/Payroll
Mi Via
03.2006 - 01.2014
- Responsible for coordinating the access and delivery of support & services noted in annual health home care plan designated for individuals
- Actively collaborated with individuals supported & members of the treatment team to ensure development of comprehensive plan that reflects the individuals needs & desired life goals, includes mitigation strategies for all identified health/safety risks & is compliant with all waiver requirements
- Educated individuals/families on methodology for budget development, total dollar of the budget & mechanisms available to modify the individual budget.
Assistant Manager
7/11
07.2002 - 03.2006
- Communicate with clients and evaluate their needs
- Monitor and analyze business processes and results to profitably achieve store goals
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Manage cash and lottery processes.
Education
High school diploma - General Curriculum
Mayfield Highschool
05.2003
Skills
- Book Keeping
- Cash handling expertise
- Retail operations management
- Customer satisfaction
- Ability to manage and mediate
Timeline
Assistant Manager
Main Street Market/Petroleum Wholesales
08.2020 - Current
RV Property Manager
Permian Lodging
06.2018 - 08.2020
Assistant Manager
Circle K Convenience Store
01.2014 - 06.2018
Coordinator/Payroll
Mi Via
03.2006 - 01.2014
Assistant Manager
7/11
07.2002 - 03.2006
High school diploma - General Curriculum
Mayfield Highschool
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