Annette Shukaitis
North Miami Beach,FL
Summary
Personable and resourceful with passion for nature conservation and public education. Knowledge of ecological practices and first-aid techniques, coupled with strong communication and organizational skills. Committed to promoting environmental stewardship and ensuring safety and enjoyment of park visitors.
Overview
2
2
years of professional experience
1
1
Certification
Work History
OPS Park Ranger
Florida Department of Environmental Protection
09.2024 - Current
- Operation of UTV, Golf Cart, Skid steer, ride on mower, and multiple electric tools and equipment for maintenance and repairs.
- Monitored park conditions to ensure visitor safety and environmental protection.
- Assisted with educational programs, engaging visitors on conservation topics.
- Conducted routine inspections of trails and facilities for maintenance needs.
- Collaborated with team members to enforce park regulations and policies.
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
- Distributed park and trail maps, provided park information and answered customer service questions.
- Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
- Participated in ongoing training sessions to refine skills in first aid, herbicide usage, and wild animal handling.
- Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
- Educated visitors on area wildlife and regional history during tours and presentations.
- Developed and executed educational programs for visitors, improving awareness of local wildlife and conservation efforts.
- Led efforts to manage invasive species, protecting native plant and animal life from potential threats.
Tour Guide and Recreational Attendant
BG Signature- Oleta River Outdoors
06.2023 - 09.2024
- Operation of watercraft vessels including kayaks, paddleboard and canoes.
- Operation of POS system and handling of currency.
- Educated participants on local ecology and wildlife, promoting environmental awareness and conservation efforts.
- Coordinated logistics for tours, ensuring timely departures and seamless transitions between activities.
- Developed personalized tour itineraries based on client preferences, improving customer satisfaction ratings.
- Assisted in training new guides, sharing knowledge of safety protocols and best practices for guest interactions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Conducted pre-tour briefings to set expectations and share important information, enhancing guest preparedness and satisfaction.
- Guided groups of up to 15 people solo and 200 people with additional guides on scheduled tours.
Education
East Stroudsburg High School South
East Stroudsburg, PA06-2017
Skills
- Grounds maintenance
- Outdoor recreation management
- Incident management
- Environmental education
- Visitor relations
- Trail maintenance
- Guided tours
- Plant identification
Certification
- Nuisance Shark and Alligator Certification
- Python Handling Certification
- Boater's Safety Certification
- CPR and First Aid Certification
- Herbicide Training
- Chainsaw Training
Timeline
OPS Park Ranger
Florida Department of Environmental Protection
09.2024 - Current
Tour Guide and Recreational Attendant
BG Signature- Oleta River Outdoors
06.2023 - 09.2024
East Stroudsburg High School South
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