Security Receptionist Acrux Investigation Agency
Bellefontaine, OH
04.2005 - 08.2015
Maintained business office inventory and equipment by checking stock for needed supplies.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Greeted customers, answered general questions and directed to appropriate locations.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Issued visitor badges, assigned parking spaces and maintained visitor logs.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Maintained confidentiality of sensitive data and documents.
Investigated and analyzed client complaints to identify and resolve issues.
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