Security Receptionist
Acrux Investigation Agency
Bellefontaine, OH
04.2005 - 08.2015
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Issued visitor badges, assigned parking spaces and maintained visitor logs.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained confidentiality of sensitive data and documents.
- Investigated and analyzed client complaints to identify and resolve issues.