Annette Turner
Summary
Attentive and productive Quality Inspector comfortable working in high pressure, fast-paced environments. Specializing in assessing and documenting adherence to conformance specifications while promoting increased efficiency and productivity. Meticulous Quality Inspector effective at monitoring finished products and confirming specifications, conducting visual and measurement tests and returning rejected products for re-work. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
Work History
Quality Inspector/Tooling
Parker Fasteners
08.2021 - 08.2023
- Inspected Fasteners with accuracy, reporting problems or defects quickly.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Identified and helped resolve non-conforming product issues.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Identified defects during cyclical checks.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Inspected outbound shipments and conducted random sampling of product quality.
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Collected samples during production and tested randomly to determine in-process product quality.
- Performed preliminary, in progress, hidden damage and final product inspections.
- Routinely checked measuring equipment to resolve testing problems.
- Developed checklists to coordinate inspections with departmental managers.
- Determined adjustment and certification methods, formulas and measuring instruments required based on blueprints.
- Managed Gage Trak and maintained current Gage Certifications.
- Wrote PO's for calibration.
- Checked out all gages in and out.
- Checked all scales and gage stands daily to make sure everything is in Tolerance.
- Use of Comparator, Micrometers, Length gages, Head height gages, Recess checkers, Concentricity gages, Drop gages, Penetration gages, Ring gages, etc.
- Make sure all gages were calibrated on time.
- Clean and repair gages
- Get quotes for new gages and equipment on the Manufacturing Floor
- Customer Service
- Used Microsoft Word, Excel daily.
Store Manager
Wintersburg General Store
09.2006 - 08.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Worked back office with Western Union, Check Cashing, Copying, Faxing, RV park rentals, Reservations, Late Rent notices.
- Pumped Propane.
- Took care of all Vendors with Invoices and Payments.
Education
Associate of Science - Criminal Justice
Arizona Institute of Business And Technology
Phoenix04.1991
Skills
- Preliminary Testing
- AS9100 Management System
- Manufacturing Test Methodologies
- Excellent Mathematical Skills
- Equipment Calibration
- Computer-Aided Manufacturing
- Defect Percentage Calculation
- Product Classification
- Tool Use Understanding
- Materials Testing
- Measuring Instruments and Tools
- Database Management
- Packaging and Shipping Support
- Data Analysis
- Collect Samples
- Sample Testing
Timeline
Quality Inspector/Tooling
Parker Fasteners
08.2021 - 08.2023
Store Manager
Wintersburg General Store
09.2006 - 08.2021
Associate of Science - Criminal Justice
Arizona Institute of Business And Technology