Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annette Villanueva

Brawley,CA

Summary

Dynamic professional with extensive experience at Caltrans, excelling in highway maintenance and traffic control. Proven leadership and problem-solving skills enhance team efficiency. Bilingual in English and Spanish, adept at customer service and conflict resolution. Committed to safety and quality, ensuring successful project outcomes and timely completion of tasks.

Overview

20
20
years of professional experience

Work History

Service Assistant Maintenance Worker

Caltrans
12.2021 - 12.2023

Assisted in highway maintenance such as, repainting road markers, litter abatement, upkeep in landscape, repair water sprinklers, did lane closures, traffic control, applied crack sealing, assisted with managing the community service workers, repaired fences, repaired guardrails, repaired/replaced road signs and performed daily pre op vehicle and equipment inspections.

Parts Specialist/ Delivery Driver

Oreilly Auto Parts
02.2013 - 11.2021

Provided excellent customer, made timely deliveries to commercial customers, assisted customers in locating and purchasing the correct parts or tools necessary, processed warranties and labor claims, processed incoming merchandise, scanned all merchandise into our inventory, stocked merchandise, made sales transactions, located and ordered specialty parts/ tools, performed weekly inventory inspections, answered multiline phones and processed online orders.

Shipping Clerk

Newbreed Logistics
05.2004 - 08.2012

Process and print incoming customer orders, make sure orders were picked and shipped accurately and accordingly, overlook proper function of conveyor system, coordinate shipments with transporters, data entry, sign and keep records of shipment manifests/ bill of ladings, use and upkeep copy machine and multiline telephone, overlook incoming order graphs and make sure all outbound orders met end of day shipping deadline.

Education

High School Diploma - General Education

Desert Oasis Highschool
El Centro, CA
06.2000

State Certification - Certified Nurses Assistant

Regional Occupational Program
El Centro, CA
06.1999

Skills

  • Customer assistance
  • Verbal and written communication
  • Forklift operating
  • Customer service
  • Bilingual english and spanish
  • Problem solving
  • Leadership adaptability
  • Team work
  • Computer literate
  • Conflict resolution
  • Facilitate safety meetings
  • Time management
  • Fast learner
  • Critical thinking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Assistant Maintenance Worker

Caltrans
12.2021 - 12.2023

Parts Specialist/ Delivery Driver

Oreilly Auto Parts
02.2013 - 11.2021

Shipping Clerk

Newbreed Logistics
05.2004 - 08.2012

High School Diploma - General Education

Desert Oasis Highschool

State Certification - Certified Nurses Assistant

Regional Occupational Program
Annette Villanueva